Women's Downtown Block-Heel Chelsea Booties
Product details
Web ID: 23280339Disappointing Quality
Comfortable and extremely chic, but the quality is terrible. I sent one pair back because there was a defect with the leather (leather peeling at the top line of both boots where it folds an meets the lining), and the pair I was sent as a replacement had the same issue, plus a scratch near the toe on one boot. I was offered a partial refund because of the defect and accepted, however, now the elastic along the side is already losing its elasticity, and I am considering sending them back again. I want to try another pair, but I am hesitant based on the two pairs I have already seen. Very disappointing, they do not seem to be worth what Steve Madden is charging for them.
Customer review from Steven Madden
Overall comfortable shoe. There is
Overall comfortable shoe. There is a Hole inbetween sole of heel and leather part of shoe that can let water in. Not a lot of tread and the tread that is there wears out very quick. Not sure if I would recommend.
Customer review from Steven Madden
Classy boot
Beautiful boot, excellent quality. Runs big. Order 1/2 size down.
Recommends this product
Maybe a Miss 🤷🏾♀️
The boot was a bit underwhelming for me. The leather is on the thin side and its not the quality I was expecting honestly from this brand. There is also some discrepancy with the boot color as I believed it would be more on the red/burgundy side as shown in the pics. The color is lighter. I’m deciding on whether to keep or return. To be honest I am disappointed. I used to ONLY buy SM boots. Now I’m not so certain anymore.
Customer review from Steven Madden
Received wrong shoes
I’m sure these would have been cute if I actually received them. Instead macys sent me a completely different shoe. Which was completely disappointing, but on top of that now I need to return the wrong shoe and this one that I ordered is no longer in stock. On top of that they said they would give me a 25% discount to use in the future for the inconvenience…. When I ordered these shoes there was a 30% discount so no convenience there!!
Great boot!
I adore these boots. They are relatively comfortable for how high the heel is and they look fantastic! I have gotten lots of compliments and I feel great wearing them. I got the black but I may come back for the brown!
Recommends this product
Baddie Boots
I absolutely love these boots! They are stylish, well-made, and incredibly comfortable. I wore them all day for a busy schedule that included lots of walking, and my feet felt great the entire time. They've quickly become my go-to pair for both work and casual outings.
Customer review from Steven Madden
So chic!
These boots are so stylish and go lovely with boot-cut jeans. I normally wear a 6. 5, but sized up to a 7 as everyone suggested, but they still fit a bit loose. Also, they are more brown than they appear in the picture.
Customer review from Steven Madden