Holiday Magic Angel Ornament
Product details
Web ID: 16361220Beautiful Angel
I bought 5 of these as Christmas gifts and had three sent directly to recipients.. One arrived with a broken star wand. The gift recipient called Macy’s and was told not to return broken and a new one would be sent. Two weeks later called Macy’s back and was told a gift card was being issued and she should have it in a couple of weeks. She explained the angel had been a special gift and she was expecting a replacement. They indicated they would replace it but not at the sale price. She’d have to pay the price difference. Macy’s finally agreed to replace it since it arrived damaged. I was mortified she had to go through all of this. Then today, I got an e-mail that I had not returned the damaged item and needed to do so immediately. I’ll call Monday but am very disappointed in Macy’s.
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Ordering this new Swarovski angel ornament through Macy's was easy, it arrived on time in excellent condition, and was on sale during the holiday time.
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I have collected Swarovski ornaments for years now and they never disappoint. They are quite beautiful.
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One of their prettiest ornaments ever!
Poor workmanship
I ordered this ornament online. It came in three pieces. The crystal wasn’t broken but the head and wings weren’t attached. For the price, this ornament was made very poorly. I returned it. I didn’t exchange it because of the workmanship.
Beautiful ornament
Beautiful Ornament