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Returns are accepted at any Macy's store within 30 days from purchase date. Last Act items are final sale and sold "as is." No returns, exchanges, or price adjustments allowed.
Wore it for a few days and the necklace snapped randomly. Material is very weak and do not recommend buying one.
Response from Macy's
Jewelryteam2 years ago
Dear Valued Customer,
Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the necklace broke after a week and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated!
Sincerely,
Macy's Customer Service
Breaks easily
Wore it for a few days and the necklace snapped randomly. Material is very weak and do not recommend buying one.
Response from Macy's
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the necklace broke after a week and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service