Roadsight Mirror Dash Camera and Backup Camera - 340 degree View - HD 1080p, Elastic Mount, 32GB Memory Card, G-Sensor, 9.66" LED IPS Touch Screen, Truck, Car, Taxi
Product Details
Web ID: 16167768Garbage rear camera. Questionable support response.
I purchased this with the backup/rear view camera being the main selling point for me. Tested it, didn't work. Emailed support and they told me "The rear camera view will not show on the camera itself. The recordings do get saved to both the app and memory card." 1: it's black screen. Black screen when viewing the camera on the device, black screen when viewing the videos that did save to the memory card. 2. What's the point of a rear view/backup camera if i can't see the view while actively using it? So I can review how well I did backing up later on? It is marketed as being able to use it as a backup camera, even supposed to have the guide lines when plugged into the reverse taillights. I didn't get to test that, because there is no image.
Customer review from Sylvania
I would never buy this product again or any other backup cam
Tested prior tp install ok. Installed and used wire loom protection conduit because cables are frail and short for many standard vehicles. After camera operated for 5 seconds, it went dark with nor picture and never came back.
Customer review from Sylvania
Response from Sylvania
Thank you for contacting us. We appreciate your feedback as we strive to be the go-to for customers' automotive needs. This product does come with a 12-month warranty from the date of purchase. Should you need to submit a warranty claim, please contact our Customer Service Dept. and they will be happy to assist you. They can be reached at 800.729.3777.
Won't recognize any cards
32gb, 64, and 128gb not recognized. This was a gift and I have no receipt. The $25.00 Chinese cam works better. How very sad
Customer review from Sylvania
Response from Sylvania
We apologize for the inconvenience, as we know this is frustrating. There is a 12 month warranty with receipt of purchase on all of our dash cams. Please always feel free to call us at 1-800-729-3777 and we would be more than happy to assist you
So far, so good... but....
I got this as an upgrade, sort of, to my current dash cam setup. However, after seeing the lackluster 30 frames per second, firmware update horror stories from other owners & generic responses from "support", I will absolutely be buying a second hardwire kit from Sylvania to continue using my older 4K 60fps wifi enabled "inferior" no name brand dash cam that looks suspiciously identical to Sylvania's 4k option. Yes, I would still recommend this as a first line defense & update for older/less well appointed vehicles for the average driver
Recommends this product
Customer review from Sylvania
Roadsight Mirror Mount Camera
The Roadsight Mirror Mount Camera is a great product. But the cable form the rear camera is too short for my vehicle, a 2008 RAM 1500 quadcab. I had to make an extension cable and insert it between the Sylvana junction of the rear camera cable in order to mount the rear camera. I suggest you manufacture an optional extension cable kit for the Roadsight Mirror Mount product, so it can be used on larger vehicles.
Customer review from Sylvania
Wasting money !!!
Worked for less than a year. I tried to reset, but cannot come to live again. Also if you record most of your trips, you have to constantly format your SD card, doesn't accept more than 32 gigs.
Customer review from Sylvania
Response from Sylvania
We apologize for the inconvenience, as we know this is frustrating. There is a 12 month warranty with receipt of purchase on all of our dash cams. Please always feel free to call us at 1-800-729-3777 and we would be more than happy to assist you
Amazing product!
No complaints here! I've got a lifted dodge ram and the reverse lights aren't bright enough to reach the ground. When I got this product I was amazed to find out that the backup camera does so well. That I can see everything without getting new brighter bulbs!
Recommends this product
Customer review from Sylvania
No
Camera was working great until I tried to update it. The update made it not turn on anymore. Customer service wanted to see my receipt before helping me. Since I didn't have it anymore they never help
Customer review from Sylvania
Response from Sylvania
We apologize for the inconvenience, as we know this is frustrating. There is a 12 month warranty with receipt of purchase on all of our dash cams. Please always feel free to call us at 1-800-729-3777 and we would be more than happy to assist you.