15,000 BTU Smart Window Air Conditioner
Product details
Web ID: 164709611 review
No remote
I bought this model a couple of weeks ago. It runs louder than my Midea and I DID NOT GET A REMOTE WITH IT! I WANT A REMOTE PLEASE.
Customer review from tcl.com
Response from tcl.com
Hi Cold Cathy, Thank you for taking the time to provide your feedback. We are truly sorry that your AC came with missing accessories. You may want to check your receipt to see if the AC you purchased is new or Open-Box/Previously Owned. For Open-Box/Previously Owned ACs, you would need to contact your retailer for assistance. If purchased new, we would love the opportunity to look into this for you and gather more information to see how we can best assist you. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and reference this review, and someone will get back to you as soon as possible. Thank you, TCL Customer Support