65" Class QM8 4K QLED Smart TV - 65QM850G
Product details
Web ID: 17372594Excellent television.
Am delighted with the television. The tech support discussion was excellent: Joyce did a fine job of walking me through the steps required. Am very glad I purchased this product.
Customer review from tcl.com
Response from tcl.com
Hi DataSpock, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support
Not as good as the reviews
Not as great as I’d hoped. I bought this based on lots of research (CNET,, etc). I was away for 4 months and upon my return, the tv didn’t stay connected to my internet . Luckily, Nika at TCL guided me through the steps to update, but this problem shouldn’t have happened. My old Samsung updated by itself in seconds.
Customer review from tcl.com
Response from tcl.com
We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. We're glad to see that we were able to assist you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Thank you for choosing TCL to be part of your family! Best, TCL Customer Support
good tv
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Customer review from tcl.com
Top of its class
Bought this 6 months ago and never been happier. Great panel with tons of new features, love the remote, best in class for its price. I paid 1,000 during a promo.
Recommends this product
Customer review from tcl.com
Response from tcl.com
Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Kick back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support
8 Series is the Top of The Line
I bought this 65QM850G about 2 weeks ago. This has been my third TCL I've owned and I love it. I gave my girlfriend the previous 65S525 I had it three years and before that I had a 55" Roku. They all never gave me any problems. This new 8 series is above and beyond anything I've ever seem. Keep up the good work and I'll keep buying
Customer review from tcl.com
Response from tcl.com
Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Kick back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support
Issue appears to be resolved on second call.
I bought 2 months ago and have been having an issue with the brightness going in and out. XIAN seemed to help fix the problem. This was the second time I needed to call to fix this issue.
Customer review from tcl.com
Response from tcl.com
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. If you need any assistance, please reach out to us at https://support.tcl.com/contact-us. Enjoy! TCL Customer Support
Assistance from LJ
LJ helped me with two technical issues and she was terrific! She was extremely knowledgeable, efficient, friendly and enormously helpful. She is a great asset to your company!
Customer review from tcl.com
Response from tcl.com
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support
Great Support!
The TV screen began showing an error code and would not display Spectrum cable channels. Called TCL support and got Nani. He was great. Even though it was a Spectrum issue and not a TCL issue, Nani identified the problem and talked me through fixing it. Thank you Nani and TCL.
Recommends this product
Customer review from tcl.com
Response from tcl.com
We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support