7,500 BTU Smart Portable Air Conditioner
Product details
Web ID: 16470975Fair at best.
Right after the warranty of the AC ran out, it immediately started having issues. It started taking just a few hours to fill up instead of taking weeks like it did before, despite this AC being self evaporating, and it's leaking all over my carpeted floor. I can't get the mobile app to work with this AC as well. At least when it does work, it cools pretty well.
Customer review from tcl.com
Response from tcl.com
Hi PM4037, Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your air conditioner. Our air conditioners are carefully designed and engineered to help our customers with creating a cool and comfortable environment. While our air conditioners do come with a 1-year manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the air conditioner, we would be more than happy to try to help. In order for us to better assist you, please reach out to us at tclsocial@tcl.com with your contact information and description of what you are experiencing, and someone will get back to you as soon as they can. Thank you, TCL Customer Support