98" Q6 Q-Class QLED 4K UHD HDR Smart Google TV - 98Q651G
Product details
Web ID: 18580314Ratings & Reviews
67 customer images
Great Service by Bert
Bert has provided fantastic service on my 98" TV, thank you
Customer review from tcl.com
Response from tcl.com
Hi TCL 98, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, TCL Customer Support
CUSTUMER SUPPORT WAS EXCELLENT.
HAD A GREAT EXPERINCE SETTING UP MY TV. THE CUSTOMERE REP KARL WHO HELPED ME SETUP MY TV WAS EXCELLENT. WAS VERY HELP FULL. THE TV IS VERY BRIGHT WITH GOOD COLOR.
Customer review from tcl.com
Response from tcl.com
Hi TCL TV 123, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, TCL Customer Support
Help with set up.
Shy was great. Very helpful. Bbbbbbbbbbbbbujhyydrtvk
Customer review from tcl.com
Response from tcl.com
Hi Mike 66, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support
The agent was very patient and was diligent in helping me to get my tv working properly. She guided me step by step and even acknowledged my frustration at the beginning of the process. I am very grateful for Joy because I would have not been able to do it alone. She was great
Recommends this product
Customer review from tcl.com
Response from tcl.com
Hi Kudos to Joy, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, TCL Customer Support
Great work JE thank you sir
Thank you so much JE for your kind support for tv problems
Recommends this product
Customer review from tcl.com
Response from tcl.com
Hi MWK!, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support
TRIXIE WAS. VERY PATIENT AND. HELPFUL
I bought today. Got a good price. Picture is great
Customer review from tcl.com
Response from tcl.com
Hi Roofer. Rick, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support
good picture
my tv was problematic at first. Turned on in the middle of the night . Turned off while watchin, and dropped internet
Recommends this product
Customer review from tcl.com
Response from tcl.com
Hi marcy, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, TCL Customer Support
Worst tv in it's class.
If you watch any kind of quality content this is not the tv for you. It is unable to produce clear image without lag when watching any live sports or anything in dolby vision. Bottom line is this tv is not even close to being capable of its "240 native refresh rate" My old samsung with a 60hz refresh is so much smoother and never lags when watching sports. Like anything else in this world you get what you pay for. This tv is garbage!
Customer review from tcl.com
Response from tcl.com
Hi, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. A member of our team is currently in the process of reviewing your case and will reach out to you as soon as they can. Thank you, TCL Customer Support