24/7 Glide-On Waterproof Eyeliner Pencil
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Product details
Web ID: 29651611,764 reviews
Terrible Product!
The short tip of this eyeliner broke off less than a week after purchase. After numerous attempts to contact Macy’s, I finally talked to a very indifferent lady in cosmetics who said my only recourse was to return it with the receipt, which I did not keep since I never expected such an inferior product. Also, I am 2 1/2 hours from any Macy’s. Urban Decay provided a 15 percent off coupon that expired in 30 days. As if I’d ever buy their products again. Very unhappy with both Macy’s and Urban Decay.
Won’t extend
The pencil is fully retracted and will not extend, so it is unusable.
Customer review from urbandecay.com
Response from urbandecay.com
Hi there! Our 24/7 Glide-On Waterproof Eyeliner Pencil does need to be sharpened. To keep your liner perfectly on point, we recommend grabbing our Grindhouse Double Barrel Sharpener: https://tinyurl.com/y2jkqpba. It's specifically designed for cosmetics, ensuring your pencil stays sharp for flawless application!
Really awesome liner but sharpening is required
First, I really love this eyeliner for its color, glide-on application and staying power. Really, it's awesome. However, the fact that it requires sharpening is disheartening. Carrying a sharpener while traveling is not practical and sharpening seems to waste a lot of product. So many eyeliners out there are twist-up, couldn't this otherwise fantastic product be updated?
Customer review from urbandecay.com
Response from urbandecay.com
Hi there! Thanks for sharing your feedback on our 24/7 Glide-On Waterproof Eyeliner Pencil. We truly value your comments and have passed them along to the team. We understand you're loving this eye pencil but wish it was retractable, and we've shared this suggestion with our product team. We're always looking for ways to improve and bring you more of what you love. Keep exploring more beauty at Urban Decay!
Less than a week
I bought the 24/7 Glide-On-Eye Pencil. Opened it a week ago and it is either empty or the twisty stopped working. I am very disappointed and will not purchase another product from this company. This was not only a waste of money but, it left me without any eyeliner. I wear make-up/eyeliner every day. This should have easily lasted me a month or more.
Customer review from urbandecay.com
Just Enough Shimmer <3
I knew I could find the shimmer I wanted in my brown eyeliner with Urban decay, no smudge :)
Recommends this product
Can't sharpen the pencil
I've used these forever but lately I'm having trouble sharpening them. I bought a new sharpener but it's not helping.
Customer review from urbandecay.com
Glide-On Waerproof eyeliner
Have been using these quirky colors and love them and the product. Thanks!
Customer review from urbandecay.com
Best eyeliner ever!
Best eyeliner ever! I use it as Kajal for my water line. It doesn’t smudge. I have tried SO MANY eyeliners before for my water line and after few minutes it would look like I have raccoon eyes. But this stays put. Make sure you take it off before going to bed. It glides so well, so soft to use.
Recommends this product