Product details
Web ID: 158009691,583 reviews
Wendyb2010
24 days agoVerified PurchaserYes
Excellent buy
The color is so deep love it !
Recommends this product
Helpful?
Marcea1
30 days agoEyeliner
This eyeliner comes in a beautiful tube, but it’s hard to get the liner to come out and it went dry very quickly so I can’t use it. I’ve only had it for a month.
Helpful?
Response from Macy's
UD Makeup Freak19 days ago
Hi there! Thank you for reaching out about ou r Urban Decay 24/7 Inks Liquid Eyeliner. We are sorry to hear your eyeliner dried out after only a month. While we are glad you enjoyed the packaging, the performance you described does not meet our quality standards.
To keep liquid or felt-tip liners fresh and flowing, we recommend:
The "Click" Close: Always ensure the cap is pressed until it clicks to prevent air from drying the formula.
Storage: Store the eyeliner tip-down so the ink stays concentrated at the applicator.
Jillb3022
1 month agoOnly works for a few seconds then goes dry
On my first eye I love it and it works perfect but after a few seconds it starts drying up and I dont even get time to do my second eye which is such a bummer since I just got this less then a month ago and it was my first time treating myself to a nice eyeliner. It was recommended to me by a few people so I was so excited but it just was a bit disappointing. I store it upside-down and shake it everytime but still nothing helps. It also becomes super tacky feeling. I provided a video thr first eye is what it applied dried up.
Recommends this product
Customer review from urbandecay.com
Macy's customer
1 month agoVerified PurchaserYes
Dried up
The eyeliner I received looked like a great color, sparkly blue, but was basically dried up, so I will be sending it back.
Helpful?
Response from Macy's
UD Makeup Freak1 month ago
Hi there! Thank you for sharing your feedback on our 24/7 Inks Liquid Eyeliner. We are so sorry to hear about your experience and appreciate you letting us know. We have shared your comments with our team. Since you are planning a return, we recommend reaching out to Macy's customer support for further assistance with that process. We invite you to explore our other eyeliner options to discover your ideal match and unleash your inner artist with UD!
Yajaira
2 months agoVerified PurchaserYes
Eyeliner
Love it.
Recommends this product
Helpful?
Macy's customer
2 months agoVerified PurchaserYes
All other colors amazing
The white does not go on very good at all, and it doesn't show up
Helpful?
Response from Macy's
UD Makeup Freak1 month ago
Hello! Thank you for sharing your feedback on our 24/7 Inks Liquid Eyeliner. We are sorry to hear about your disappointment with the pigment and application, and we have passed your comments along to our team. A helpful tip for this formula is to shake the liner well before each use to ensure the pigment is fully activated. If you are still having issues, we recommend reaching out to Macy's customer support for further assistance. We invite you to explore our other eyeliner options to discover your ideal match and unleash your inner artist with UD!
Wendy
2 months agoDoesn't really work
It was dried up. Whatever was left was really light.
Helpful?
Response from Macy's
UD Makeup Freak1 month ago
Hi there! We are so sorry to hear about your experience with your 24/7 Inks Liquid Eyeliner. To ensure the best performance, please make sure to shake the eyeliner well before each application. If you are still having trouble, we are here to help. Please give us a call at 800-784-8722 and provide case number 44670892. Our customer service team is available Monday through Friday, 9:00 am to 5:30 pm ET.
Eye liner
I purchased deep end which is the color of the pencil I ordered previously. The liquid one was not close to the same color. I can’t keep the liquid one straight to apply
Customer review from urbandecay.com