Naked2 Basics Matte Neutral Eyeshadow Palette
Product details
Web ID: 1621884Not vegan
Not vegan. Contains carmine which is also an allergen.
Customer review from urbandecay.com
Urban Decay
Awesome eye shadow colors
Recommends this product
Lovely matte eyeshadow palette
Been looking for a neutral shadow palette that is matte not shimmery/sparkly and I’m pleased with this. Goes on smoothly and I like the colors.
Recommends this product
Not worth the money
The colors are very pretty and it seems low quality. I wouldn't recommend this product.
Response from Macy's
Hi there! Thank you for sharing your feedback on our Naked2 Basics Matte Neutral Eyeshadow Palette. We are sorry to hear that the quality did not meet your expectations despite enjoying the colors. Your insights are very important to us, and we have shared your comments with our team. For a smoother application and more vibrant wear, we suggest prepping your lids with our Eyeshadow Primer Potion. We invite you to keep exploring more at UD!
Delivery issues
Only reason i ranked it 1 star because it was delivered all broken. My package was a mess with eye shadow all over
Response from Macy's
Hello! We're sorry to hear about your Naked2 Basics Matte Neutral Eyeshadow Palette. Since you purchased this through Macy's, we recommend contacting their customer support for assistance. They're best equipped to help with this issue. We hope this gets resolved quickly!
Not the same colors as advertised
The colors I received aren't the same as shown online. I'm not referring to differences in screen vs real life, I mean that the light tones and dark tones are different in expected quantity of each. Other reviews have noted similar complaints.
Customer review from urbandecay.com
Response from urbandecay.com
Hi there! Thank you for reaching out about our Naked2 Basics Matte Neutral Eyeshadow Palette. We are concerned to hear that the shade distribution in the palette you received did not match the expectations set by our online imagery. We take consistency and accuracy seriously, and since you noted this as a recurring observation, we will be escalating your comments to our quality control and product teams for an immediate review. We truly appreciate you bringing this to our attention.
Must Have
Great neutral colors. I believe these shades work for all skin tones.
Customer review from urbandecay.com
Great Neutral Colors
I love this basics eyeshadow palette and often use it to build my matte base colors before adding a shimmery pop from the Naked 2 full size palette. It’s pretty without adding shimmer as well. Very versatile.
Customer review from urbandecay.com