Q 1200 Gas Grill - Lp Gas (Black)
Product details
Web ID: 15314825Parts not available at ACE
I purchased my Q1200 understanding that support and parts would be available locally. This is not the case. I'm disappointed and left out in the dark. What can I do now?
Customer review from weber.com
Response from weber.com
Your feedback is important to us. We are sorry to hear the grill parts you need are not available in your local retailer. Our Care Team will reach out to assist you with the parts and support for the grill. Please look for an outreach email from us soon. Thank you!
Highly recommended, use 14.2 oz propane size
Have always used Weber grills. This propane fueled grill replaces a Weber electric where the electric controller died after 4 seasons. The gas version has improved the taste of grilled meats and provides more charcoal like flavor. My only complaint is that 16 ounce propane canisters are too large to attach to the grill directly. This is contrary to Weber advertising and instructions. The 14.2 ounce canisters fit perfectly and are easy to attach.
Recommends this product
Customer review from weber.com
Easy to clean grill grates
I didn't burn anything on the grill grates but still they were a lot easier to clean with soap and water than I expected! I followed cooking suggestions for Brats, and they came out perfect.
Recommends this product
Customer review from weber.com
The Power Of Q
Very nice propane grill, heats up relatively quick, grates are heavy iron and nonstick when new. The red color gets noticed at camp grounds, where people come and lift the lid to have a look inside, even when not turned on, just to dream about owning one.
Recommends this product
Customer review from weber.com
WHAT??
I wanted a burner that would go over 375 degrees. You asked for a video. I have a video. Send me a burner that reaches 500 degrees or more, like the thermometer goes up to, and I'll give you a good review. And your website won't let me send video of the lack of heat you asked for. C'mon man!
Customer review from weber.com
Response from weber.com
We appreciate your feedback, and we apologize for the poor performance you are experiencing. Your grill should easily reach 400-450°F. It sounds like there is an issue causing the unusually low heat. We are here to help! Please look for an email from our Care team soon. Thank you!
Regulator fixed
Small compact grill. Weber sent me a new regulator to fix a low flame low heat issue; works fine now. Perfect for two people. Probably going to get the flat grill accessory. Removed tray near propane bottle for easier access.
Recommends this product
Customer review from weber.com
Great service!
My grill came with a faulty regulator. Weber promptly sent a replacement part with precise exchange instructions and now the grill works like a charm!
Recommends this product
Customer review from weber.com
Weber gas grill Q 1200
Good reliable grill, starts without a fuss, cooks evenly
Recommends this product
Customer review from weber.com