- Storage Solutions Gen 1Compact Game Drive, Black
Product Details
Web ID: 16365840Bought two and they both failed
I bought two of these. I bought two, so one would be a backup of the other one. They both started switching on and off for no reason and failed. Obviously since they BOTH failed, I lost all my data. I'm sticking with Seagate from now on.
Customer review from Western Digital
Response from Western Digital
Hello, We are sorry to hear about your user experience with WD_BLACK P10 Game Drive. We do apologize if you are having any issues with your drive. We would recommend reaching out to our technical support team directly, as we would be glad to assist you with any troubleshooting options that the drive may have. You can open a support ticket at https://support-en.wd.com/app/ask/session/ with a brief question and screenshots of possible errors, the customer support team will contact you as soon as possible.
Very good
Came very fast, earlier then expected which was awesome! I can play lots more games now. Very good device.
Recommends this product
Customer review from Western Digital
Stunningly slow "performance" 3.1 MB/s, bye bye WD
The 'Black' series is supposed to be high performance, what happened?! There is terrible performance, and then there are these. The performance is well beyond terrible, it so bad it makes me question reality! I bought 9 of the 5TB version of this drive, and so far 2 of them are so incredibly, unbelievably slow that they are completely useless, they can't even save a word doc. It takes several MINUTES to mount once connected, if they mount at all! Right now as I write this, I am using DD under Linux to copy a 480GB partition to one of the ones that still marginally works, as in it mounts in under a minute. It is 400GB into the copy (after a few days!), although the transfer rate started out at 300+ MB/s as the buffer filled up over USB 3.0... but now. You may question reality too as the transfer speed is in the single digits, a stunningly bad 3.1 (three point one) MB/s. There is simply no excuse for this. DD writes the sectors/tracks sequentially, its not updating the filesystem and going back and writing files... this is the ultimate sequential write. Whoever engineered this junk needs to be publicly reprimanded and barred from engineering anywhere for anything. I've been buying WD for decades and currently own dozens of 8TB+ drives, but I won't be buying WD after this though! The competing brand's products are looking pretty good right now. WD has lost me, especially with the low quality the last year or so.
Customer review from Western Digital
Response from Western Digital
Hello, We're sorry to hear about your user experience with the WD_BLACK P10 Game Drive Hard Drive and appreciate your time for providing this review. Slow performance can be caused due to several factors like computer configuration, multiple applications running on the computer while trying to access or backup the data, fragmented disk which may also result in slow computer disk read capability, the total amount of data on a disk and the relative size of each file, encrypted backup or scanning of each file by anti-virus installed in the computer or USB port of the computer with which the drive is connected etc. Stopping applications and software that use CPU and memory, keeping all the files in a single directory instead spreading them in multiple directories, connecting the drive directly to the USB 3.0 port of the computer and avoiding the USB hub while using the drive, etc. are the recommended steps to enhance the performance of the drive. As a troubleshooting step, please ensure that the Hard Drive is connected directly on the USB 3.0 port of the computer and the files which you are attempting to copy are not in use by any other program of the computer. Furthermore, you can also refer to the link suggested below and check for the Theoretical USB Interface Speeds to find out the theoretical speed given by different USB port types. "Theoretical USB Interface Speeds": https://support-en.wd.com/app/answers/detail/a_id/5043 If you need any assistance then you could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/ All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital. Need Help? Please see our "'Contact Us" page for information.
Excellent for xbox one s
Easy to use, able to store xbox one s games. Games load fast.
Recommends this product
Customer review from Western Digital
high capacity, but crap performance
These "black" drives supposedly have great performance, don't believe it. I own 9 of these that I got for various backups and moving lots of files around, the 5TB capacity. They have been used on several different computers, all of which can easily push 200MB/S over USB 3.0 using other drives. I have never had to deal with such a SLOW USB 3.0 drive EVER. In fact, these things can't even max out USB 2.0 speeds, its beyond pitiful.
Customer review from Western Digital
Response from Western Digital
Hello, We are sorry to hear about your user experience with WD_BLACK P10 Game Drive and appreciate your time providing this review and bringing this matter to our attention. Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome. We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/ All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital. Need Help? Please see our "'Contact Us" page for information.
Good
It’s good, enough space for a lot of games, good download speed although could just be my internet but overall great drive
Customer review from Western Digital
Hard drives
So far, all my Black series drives has been fast and reliable.
Customer review from Western Digital
Stepping It Up
Great machine and fantastic replacement for my smaller drive
Customer review from Western Digital