12-Cup Programmable Drip Coffee Maker Machine

3.2 (71)
$69.99
Color:Black

Product details

Web ID: 18022011
The Willow 12 Cup Coffee Maker is a fusion of sustainability and refined design. Elevate your mornings by brewing a rich, aromatic pot of coffee with effortless ease, whether you're welcoming guests or savoring a moment to yourself. Indulge in a brewing ritual that embodies elegance, making a meaningful impact on both your kitchen and the environment.

  • Product Features

    • Approximate dimensions: 9.19" x 8.98" x 13.100"
    • 12 Cup Carafe with Ergonomic Handle
    • Digital Display Clock
    • 26 Hour Programmability
    • Customized Brewing
    • Reusable Filter
    • (Keep Warm Function)
    • (Auto Shut Off Function)
    • Global Recycled Plastic Certified
    • Designed in NYC
    • Plastic
    • Wipe clean
    • Imported

  • Shipping & Returns

    • Our Normal Gift Boxing is not available for this item.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • Returns must be within 30 days of purchase in the original packaging and in saleable condition
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

Here's what customers think
  • The coffee maker has a modern and stylish design, with programmable features and a high-quality glass carafe that brews delicious coffee.
  • Customers appreciate the eco-friendly materials used.
  • However, some have experienced issues with the warming plate not keeping the coffee hot for long and the clock not setting properly.
  • There are also concerns about the potential health risks of the plastics used.
  • Overall, the coffee maker is a good value-for-money option that satisfies most customers.
AI-generated summary from 57 customers reviews.
3.2/5

71 star ratings, 57 reviews

Write a Review
38.0% of reviews have 5 stars
27
11.3% of reviews have 4 stars
8
14.1% of reviews have 3 stars
10
5.6% of reviews have 2 stars
4
31.0% of reviews have 1 star
22

66 customer images

57 reviews
Idk1
4 days ago

Don’t buy

Horrible coffee maker does not keep your coffee, warm and spills from the side..

Response from Macy's

Tulip Innovations Team5 days ago

Hi there, we're really sorry to hear about your experience with the 12-cup coffee maker. It sounds frustrating that it isn’t keeping your coffee warm and is spilling from the side. We’d like to help resolve this—please reach out to our support team at support@cookwithwillow.com so we can troubleshoot the issue. - Willow Support Team tulipinnovations

HJay
19 days ago
from Canada

If you like coffee in the morning don’t buy this!!

I bought this a week ago and it’s defective. The water sits in the filter an no coffee is actually brewed. I have played with the coarseness of the grind, the amount of water, reviewed the manual and nothing. Do not buy!

Customer review from Tulip Innovations

RM
27 days ago

Damaged

Macys sent damaged coffee maker. The outer box was from Macys the box it came in looked looked like an original return it was already opened and taped over. The hot plate was damaged and cracked. Also, it was not inspected coffee pot had one piece of tissue paper . I cannot believe Macys did not inspect before sending out . No instructions no receipt. Will return and will not purchase another one. Really surprised at Macys sending out a damaged product. I would have never given a one star as well

rm
29 days ago
Verified PurchaserYes

Damaged

Very disappointed - will return. Hot plate is damaged and cracked looks like this coffee maker was originally sent back the box looked pretty beat up as well.

Gloria
3 months ago

Willow coffee maker

I do love the pot. I do not like the fact it doesn't stay hot. It shuts off after 40 minutes and you keep having to cut it back on. Also the hot plate is not well made. Mine is peeling and I do not like that.

Response from Macy's

Tulip Innovations Team3 months ago

Hi Gloria, thank you so much for your review and we are so sorry to hear about your experience with your 12 cup coffee maker. We’re sorry to hear about the issue with your coffee pot—this is not what we expect from our products. We take quality concerns very seriously. Please reach out to us directly at support@cookwithwillow.com with your order details so we can look into this and help make it right. tulipinnovations

SAMH
3 months ago

Disappointed

I bought this online twice. The first one sent to me had already been opened and returned. I returned it and reordered. I received the second one and programmed it per the instructions, but it shuts off automatically in half hour. Thinking I had done it wrong I reprogrammed it again and it’s still shutting off. I have to constantly turn it back on to reheat the coffee. Absolute garbage.

Response from Macy's

Tulip Innovations Team3 months ago

Hi there, thank you for your review, we are so sorry to hear about your 12 cup coffee maker. That is definitely not the experience we want for our customers and we want the chance to make this right for you. Please feel free to email us at support@cookwithwillow.com and we would love to help you get this sorted. tulipinnovations

Yasmine
3 months ago
from Astoria NY
Verified PurchaserYes

Still waiting for my item to be deliver

I didn't receive it yet hopefully soon the shipping took more than 12 days usually with Macy's my orders fast

Recommends this product

Duncan
5 months ago
from Guam
Verified PurchaserYes

Willow coffee maker

Works well and like it's style

Recommends this product