Willow KitchenCompact Toaster Oven - Toasts and Bakes with 4 Slice or 9" Pizza Capacity, Crumb Tray, Baking Rack
Product details
Web ID: 1802200843 reviewssorted by Newest
Rumia
2 months agoVerified PurchaserYes
Excellent
Beautiful
Recommends this product
Helpful?
Tyler
5 months agofrom Honolulu
Verified PurchaserYes
Pass on this. Pick a better brand/model.
Don’t like it. Looks good and modern but the heating options are limited and it takes a while to heat up,
Helpful?
JT
5 months agoVerified PurchaserYes
We like this oven
The oven is just right (function wise and size wise) for our kitchen counter.
Recommends this product
Helpful?
Bonnie
6 months agofrom Bradenton Florida
Verified PurchaserYes
Toaster oven
Smaller than what I had which is what I was looking for
Recommends this product
Helpful?
Michelle
6 months agoMacy Not supposed to carry it.
Bad quality, broken after using twice within a month. Piece of junk , Macy is not supposed to carry such a product. It ruined Macy's reputation.
Helpful?
Macy's customer
7 months agoVerified PurchaserYes
yes i would recommend this product to a friend
please if you get this product in white, beware it's beige
Helpful?
Aaau
7 months agoIt’s so cute!
I like the color! Very cute! Hope it will work well too!
Recommends this product
Helpful?
Do not buy
This is adorable and it’s small. It’s great size for an apartment but it’s horribly designed you’ve seen the picture that lip in the front of the tray. There is no need for that lip. Oh my gosh, you pull out a bagel and it’ll fall onto your counter, however you need the lip in the back because things slide out of the back even when the tray is fully back and then you cannot get them. I might have to throw this thing out because I can’t get the bagel out of the back. There’s no way to get things out. There’s no part you can unscrew so it also becomes a real fire risk. It is absolutely ridiculous. How poor this is designed. It also takes forever to toast anything. Keep away.
Response from Macy's
Hi Sabrina,
Thank you for taking the time to share your thoughts on our toaster oven. We're genuinely sorry to hear about the frustration you've experienced with it, and we appreciate your honest feedback.
We understand how the lip in the front of the tray and the difficulty with items sliding out of the back could be very inconvenient, especially for something as simple as retrieving a bagel. We also completely understand how a design like this could lead to safety concerns, and we take that seriously. We’ve passed your feedback along to our design team to see how we can improve in future models.
We want to make sure you have a great experience with our products, and your satisfaction is important to us. Please feel free to reach out to us for further assistance at support@cookwithwillow.com.
Thank you, Willow Support Team