Yves Saint LaurentThe Inks Vinyl Cream

Response from https://www.yslbeautyus.com/

Hi there! Thank you for reaching out about our The Inks Vinyl Cream High Shine Lip Stain. We are truly sorry to hear that our lip product hasn't been comfortable for you to wear and that the color isn't performing as expected. The sensation of dryness and the "weird" color shift you described—often referred to as oxidation or settling—can happen with certain long-wear or matte formulas. These products typically contain volatile oils that evaporate to "set" the pigment in place. If the lips are slightly dehydrated, the formula can draw moisture from the skin, leading to that tight feeling and causing the pigment to concentrate in fine lines, which can alter how the color looks. To help you get the best results from your product, we recommend a few simple preparation steps: 1. Exfoliate Gently Long-wear formulas adhere best to a smooth surface. Using a gentle lip scrub before application removes dry skin that might otherwise cause the pigment to look uneven. 2. Hydrate Early Apply a hydrating lip balm at the start of your makeup routine and let it absorb completely. Right before applying the lipstick, blot away any excess balm with a tissue. This creates a thin protective barrier without compromising the lipstick's "grip." 3. Apply in Thin Layers Sometimes applying too much product at once can lead to cracking and dryness. Try applying one thin layer, letting it set for a minute, and then adding more only if you need more intensity. If you find that your lips remain sensitive to this specific formula, we would love to help you find a more hydrating alternative, such as a satin-finish lipstick or a tinted balm, which provides beautiful color with a much higher moisture content.

Response from https://www.yslbeautyus.com/

Hi there! Thank you for reaching out about our The Inks Vinyl Cream High Shine Lip Stain. We are very sorry to hear that this product did not provide the shine you were looking for and felt drying on your lips. This is certainly not the experience we want you to have, as we strive to create formulas that offer both beautiful results and comfort. Your feedback is incredibly important to us, and we will share your comments with our product.