Enfinigy 1-Liter Tea Kettle Pro
Product details
Web ID: 24514037Healthy choice
We found the product better than described on the website. The high-quality metal body is very aesthetic and easy to use. Other than the silicon insulation part on the lid, everything contacting the water is metal. We recommend it.
Customer review from Zwilling.com
Where is quality control
I am surprised at Zwilling's quality control, the base of my 1.0L electric kettle has 2 small chips, fortunately they cannot be seen when the kettle is on it. Calcium stains have started forming at the bottom just after a few days' use. The 70degree openning lid is a good idea but not practical when you live in a hard water region, sooner or later one will have to put your hand inside to clean the metal and the lid will be in the way. I hope the plastic used for the lid is food grade because condensation on the lid above the spout drips back into the kettle.
Customer review from zwilling.ca
Love this kettle will use it for many years
I've had this kettle for a week and I've used it multiple times per day. I love it! It's so handy to be able to heat water to the right temperature, I don't have to add ice to my tea if I want to drink it right away. It boils super fast and beeps to let me know it's ready. Very happy with it!
Recommends this product
Customer review from zwilling.ca
Great features, fast boiling, looks great
100% satisfied with this kettle so far fast boiling and looks great
Customer review from zwilling.ca
Great design but unreliable
I loved the product design (sleek, cool touch, and full-metal inside) and it is mostly easy to use. The downsides are that the lid does not open that wide. The main issue I have experienced is the electronics (touch panel at the base) does not seem reliable. The backlight seems to get stuck on at times, and the beeper also failed. I had the kettle replaced once but the same issue happened again. I really want to recommend this product as I love its full-metal container, but it's hard to recommend due to its electrical unreliability. I trusted the brand from their cookware (stainless pans, pots, knives) but I was disappointed by this kettle. There is a chance that I was unlucky twice, but considering the cost, I would expect better quality assurance.
Customer review from Zwilling.com
Response from Zwilling.com
Thank you for your review and for your feedback and your loyalty to our Brand. We apologize for your experience as this is not common. While we were not able to pull up your information. We’re extremely proud of this line of electrics and while we sell hundreds of thousands of units, without issue, our team of brand managers to engineers are always involved to ensure quality products. We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand team for consideration. If you are in the U.S. and have any questions, please do not hesitate to reach out to our consumer relations team by email at hello@zwillingus.com they will happy to assist you.
Great Kettke
It is perfect for dark tea. Easy to handle and quick boil
Recommends this product
Customer review from Zwilling.com
Excellent
We’ve been using ours for about a week now and are so happy. It’s easy to use and quick to have water for our coffee in the morning. So happy to have switched to an electric kettle!
Recommends this product
Customer review from zwilling.ca
I like
The kettle is very convenient to use. Beautiful color and design, does not leave fingerprints on the surface. Heats water very quickly. Great size. You can select the water heating temperature. Has a convenient cable. No plastic smell.
Recommends this product
Customer review from Zwilling.com