INZONE H5 Wired and Wireless Gaming Headset
Product details
Web ID: 17949093Iffy wireless connection
Not impressed with the wireless connection. Drops out for half a second or so every now and then. Especially under high demand. Not worth the money if you want wireless feature. Connection via cable is great and the audio is fantastic.
Customer review from sony.com
Response from sony.com
Hi,\n\nThank you for your feedback.\n\nWe're happy to hear that you are enjoying the sound quality of your WH-G500. Yet, we're sorry to learn that you're experiencing connection issues while using Bluetooth connectivity.\n\nPlease make sure to follow the steps here and test again: https://cutt.ly/yr2APnRP\n\nIf the issue remains, please try the steps below:\n1. Try connecting the headset to different devices.\n2. Try playing different contents. \n3. Restart the device being connected to the headset, such as your computer or smartphone.\n4. Update the headset to the latest version using this link: https://cutt.ly/4r2ADtqL\n5. Reset the headset by following the steps here: https://cutt.ly/vr2ADFo1\n6. Initialise the headset to the factory settings, following the steps here: https://cutt.ly/Xr2AFr1c\n\nFurthermore, if any further assistance is needed, feel free to contact us using this link: https://cutt.ly/heoRCkdW\n\nMenna @Sony Support UK
Perfect Headset for PS5 Gaming
I’ve been using the Sony INZONE H5 for gaming on my PS5 and I’m loving it! The headset is super comfortable on the ears — I can play for hours without feeling tired. The sound is clear and immersive, making games feel more alive, and the wireless connection works perfectly without any lag. The mic is also great for chatting with teammates. Overall, it’s a solid headset that delivers on comfort and performance. Definitely a great pick for PS5 gaming!
Recommends this product
Customer review from sony.com
bank for buck
bought a month ago. good so far. litlle to no issues. mid tier headset
Recommends this product
Customer review from sony.com
Almost perfect
Great audio quality, awesome feature to split audio track of games and chat to be able to adjust the volume of each. Really lightweight as well so it doesn't weight down and cause problems on the head. There is a problem specifically with spotify that the audio will not play if audio device is set to the Game profile.
Recommends this product
Customer review from sony.com
WH-G500 review
I had WH-G500 two weeks ago. Great accessory for gaming, listening to music, watching TV on the computer, and so on. The sound quality is not the best, but it's good for the money you spend on it. The phones are also comfortable when used for a long time.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're delighted to hear that you're enjoying your WH-G500, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! You can adjust the sound settings using the INZONE Hub App to enhance your sound quality experience. To learn more on what you can do using the app, check this link: https://cutt.ly/0e8Tr6KR Furthermore, if any assistance is needed, please contact us using this link: https://cutt.ly/heoRCkdW Nihad @Sony Support UK
H5 Wireless Headphones
The product is excellent quality and backed with Sony help and technical support, unable to test them as they are a Christmas present for Granddaughter hope this helps regarding quality and Sony support.
Recommends this product
Customer review from sony.com
INZONE wireless headset
Fantastic product, quality build and fantastic sound
Recommends this product
Customer review from sony.com
Comfortable with clear sound and effective mic.
Had this a couple of weeks now so no report on longevity but it's a huge step up from my previous Sony set. Ear pads are super comfortable and suitable for long play. Battery life excellent and the sound is really great for this level of tech. Apparently my voice is clear through the boom mic and it's no problem during use. Set up was simple with a fair amount of options. For the price I think these are great.
Recommends this product
Customer review from sony.com