14k Gold Earrings, Onyx Ball Stud Earrings (8mm)
Product details
Web ID: 637823Ratings & Reviews
1 customer image
bad backs
like the earing's, but the earing backs are too loose. I lost one almost immediately.
Bent and Broken
The stem of the earring is bent and one of the back part that hold the earring in place is broken.
Response from Macy's
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the post and black are broken, and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229). or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Please do not waste your money
I purchased these onyx balls 7 months ago but did not wear them. When I finally decided to wear them recently, the stem fell out of the ball. I could not believe it and was quite disappointed. I tried to exchange online and was rejected due to the time frame. The store close to me agreed to exchange but did not have the earrings in stock. I have purchased jewelry from Macy’s for years and never experience such cheapness and poor customer service. As a customer and card holder for almost 30 years, shame on you!!!!
Sending them back
too small. quality was fine.
SUPERB
BEAUTIFUL, LOVE BLACK EARRINGS, CLASSY,
Don’t waste your time.
The earrings will poke you in the back, constantly fall off and annoy you. No wonder they cost whst they cost
Response from Macy's
Dear Valued Customer, Thank you for your interest in the 14k Gold Earrings, Onyx Ball Stud Earrings (8mm). We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
They suck.
They don’t stay on you ear. When you’re on your cellphone they poke your ear and if you answer an office phone it’ll just fall off. You’ll spend so much time picking them off the ground. You have to babysit these earrings Cheaper earrings have a better back part and it bends so easily
Response from Macy's
Dear Valued Customer, Thank you for your interest in the 14k Gold Earrings, Onyx Ball Stud Earrings (8mm). We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Smaller
Smaller than what I thought