65" Class G5 Series 4K OLED evo AI Smart TV - OLED65G5WUA
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Product details
Web ID: 22379624266 reviews
Adequate
It’s an excellent TV - but you expect that for the price. I’ve taken a star off because: 1) the screen is very glossy and reflective - makes it hard to get the best except in pitch black conditions. 2) the brushed aluminium trim round the outside of the bezel is ‘meh’ given the bezel is black, the TV is black, the trim should also be black. As it is, it catches the eye and not in a good way. 3) the screen is not flat. Nothing that effects the performance as a TV and I’m sure it’s within tolerance, but side on you can see the distortions in the reflections from the slight ‘hills and valleys’ in the screen. It does the job, and I won’t be sending it back, but next time I’ll probably try the Samsung equivalent.
Customer review from lg.com/uk
Amazing tv
Amazing HDR presentation, depth of colours incredible and resolution super sharp, very happy with it
Recommends this product
Customer review from lg.com/uk
Outstanding OLED TV
Unbelievable Picture Quality! I haven't upgraded my TV for about 7 years, and can't believe how far we've come. This TV far exceeded all expectations, and since seeing it several family members are now saving for a new LG OLED. Can't recommend this highly enough.
Customer review from lg.com/uk
Lg g5 tv
Great tv, obv price went down immediately after buying..
Customer review from lg.com/uk
Best tv EVER
Really love our 77" G5 OLED. Picture quality is outstanding. Installation went fine and really looking forward to watching football with this great picture. Re-watching old series (The Last Kingdom) and the upscaled improved picture quality greatly enhances the experience.
Customer review from influenster.com
Response from lg.com
Thanks for sharing, Cristina! 🙌 Your 77” G5 OLED sounds like the ultimate viewing upgrade—football, binge-watching, and even re-watching The Last Kingdom just got a major glow-up! We’re thrilled it’s taking your entertainment to the next level! If you have more feedback, connect with us on social media @LGUSSupport. We're happy to hear from you at any time. ^Joslyn
Not good
Didn’t like it at all. Returned the item and definitely will not be purchasing one like it in the near future. Very bad sound and picture quality. Did have some cool features though
Customer review from influenster.com
Response from lg.com
Hey Jerushia. Thanks for sharing your experience with your LG OLED TV. We truly appreciate your honest feedback. While this model didn’t meet your expectations, we’re glad you found some outstanding features. LG is always working to deliver innovations that elevate the viewing experience for every home. For more feedback or questions, private message us on social media @LGUSSupport. We're always here to help. ^David
Amazing and terrible
This TV is amazing, BUT, and it is a significant but, HDR and Dolby Video feeds show up way too dark. In order see what’s going on I have to watch in Vivid mode (which I really don’t want to use) and turn the contrast down (otherwise subtitles are searingly bright) . If it wasn’t for this, the TV would be 5 stars. I’m honestly shocked that a ‘flagship’ TV was allowed to be released to market like this.
Customer review from lg.com/uk
Response from lg.com/uk
Thank you for your recently submitted review and we are really sorry to hear of your comments regarding the operation of your product. LG is always looking to improve its range of products with regards to software and hardware changes, we value your opinion and constructive feedback and would like to hear more about the bottlenecks you are experiencing. We have taken and passed on your feedback to the relevant areas within LG, we will strive to improve our products and literature with this valuable feedback, if you need to speak to our customer service team in the mean time they can be contacted directly by phone on 0344 847 5454 or via email or webchat via our website at https://www.lg.com/uk/support Regards
No DTS audio support. Unforgiveable!
LG have made another corrupt deal with Dolby Labs and dropped DTS support for the second time! They already did it once, re-introduced DTS after the backlash, and now, have dropped it yet again. Disgusting behaviour! Almost every Blu-Ray I have has DTS audio.
Customer review from lg.com
Response from lg.com
Hi, Thank you for reaching out and sharing your experience with us. We sincerely apologize for the inconvenience and frustration caused by the issues with your TV. Please know that we take your feedback seriously, and we are committed to resolving this matter promptly. For us to be able to assist you better please send us this following information, - Photo of the compliance sticker - Proof of purchases - Photos or videos of the problem We truly appreciate your patience and understanding, and please feel free to reach out us at lgau.socialmedia@lge.com and kindly include your Review ID on the subject line of your Email (1201257539). We look forward to your response so we can work towards resolving the issue. 🙂