65 inch Class C4 Series OLED evo 4K HDR Smart TV - OLED65C4P
Product details
Web ID: 18200961Not Best Pleased.
Picture and sound appear to be fine but the TV guide is very slow to respond to the remote. If I am trying to navigate up or down there is a delay in function, and then the guide will speed up missing out between three or six channels, even carry on until I press guide again to go back to TV. And if I select a channel with more then one number the second or subsequent numbers will not be applied. I even tried new batteries in the remote to no avail. OK I am elderly but this should not be happening! I considered long and hard before making what I consider a large purchase of this TV and at the moment I am not best pleased.
Customer review from lg.com/uk
Response from lg.com/uk
Thank you for your recently submitted review and we are sorry to hear of the issues you have reported with your product. We can see from your review that you are experiencing some quality issues or some areas that you are not happy with on the product. We feel that a dialogue with one of our customer service team would be beneficial as it is quite possible some of the issues you are reporting could be addressed in a dialogue with them. There are many settings and complex features on our product which can be adjusted in order to get the best out of your LG product. We would recommend to get in touch with them on 0344 847 5454 to discuss your case, alternatively you can contact them via email or webchat via our website at https://www.lg.com/uk/support Regards
Crystal clear picture. Good integral sound too
Top notch tv. Not sure I need a sound bar too as 40 W speakers are excellent. Picture very sharp colours. You will not be able to go back to an LCD tv - Integral freesat tuner has a problem with ITV 1 so I’ve purchased a seperate Mni Mannhattan one - all fine
Recommends this product
Customer review from lg.com/uk
Great display and sound
I have always wanted an LG tv and when my old gaming monitor was playing up I took the plunge and I have never been happier with a display. The colours are vibrant, the standard sound is well balanced and the features / web os are easy to navigate
Recommends this product
Customer review from lg.com/uk
Very good!
Excellent picture quality. Very easy to navigate around the features. I'm very happy with my purchase.
Customer review from lg.com/uk
Excellent picture quality, good sound
Excellent picture quality straight out the box, lots of adjustable settings. Very easy to set the TV up, excellent option to use Freesat rather than just freeview like a lot of other makes. From a modern TV, sound quality is good, I would say for most of the time, it’s perfectly acceptable and you don’t notice it’s lacking. Add a quality soundbar and this transforms the TV for films.
Recommends this product
Customer review from lg.com/uk
Fantastic LG
This is a really good Television This is the second LG TV that I have purchased The first one was 9 years ago We decided to upgrade to this model This has a fantastic picture and good sound quality Would highly recommended The only downside is it only has a 1 year standard warranty
Recommends this product
Customer review from lg.com/uk
Well done
Absolutely brilliant television couldn't be happier. Well done LG
Customer review from lg.com/uk
Can't fault it
Perfect TV. Love the screen and brightness. Looks very modern with the profile of it too
Customer review from lg.com/uk