Facial Fuel Collection
Product details
Web ID: 12229432Choose Your Items (11)
New formula is awful
Secretly changed the formula with no indication that was updated. And the new formula is awful. I’ll be returning this after a decade of being a happy customer and need to find a new face wash.
Customer review from kiehls.com
Response from kiehls.com
Hi there! We appreciate you reaching out regarding our Facial Fuel Energizing Face Wash. It is possible minor changes were made to the product formula; however, the performance should meet or exceed previous results and may not be noticeable. There are different reasons why a formula might be changed; availability of ingredients, changing industry requirements, and product improvements are common examples. The ingredients listed on the physical product are always accurate listing. We hope this helps!
Buy it!
Great facial exfoliant leaves your face looking noticeably better
Customer review from kiehls.com
Daily facial fuel
Product is as advertised and I use daily year round
Recommends this product
Customer review from kiehls.com
great scrub
great scrub
Recommends this product
Customer review from bloomingdales.com
Good product
Friend like it
Recommends this product
Best Ever facial scrub
Always excellent
skin scrub
Used to buy this product for years for the family. Ran out and bought a larger bottle and the lather is no longer there it just isnt the same as before. Debating if I should give it a shot with a smaller botte to see if formula is different but if I get the same results then its no longer a good purchase.
Customer review from kiehls.com
Response from kiehls.com
Hey gat86! Thank you for your review on our Facial Fuel Energizing Face Wash! We understand how disappointing it is to notice a difference in lather, especially since you've used to buy this product for your family. In regards to the formula, we took away Sulfates, EDTA, and Acrylates. You may notice less of a lather and a reduced thickness in texture, but these were worth the swap because it’s better for the environment and it’s gentler on the skin! We appreciate you taking the time to share your experience, and we hope you continue to use our products with satisfaction and confidence.
I'm a believer
Kiehls delivers...this is a sure value skin care product.
Recommends this product
Customer review from bloomingdales.com