CLOSEOUT! Uptempo X Hardside 2 Piece Carry-on and Large Spinner Set, Created for Macy's
Product details
Web ID: 1625967264 reviews
Good hard shell check in luggage 10 yr warranty
Very good hard back she’ll check in luggage.
Recommends this product
Beautiful but worrisome.
Beautiful color. Too large for overseas travel. Feels flimsy. Concerned about reviews on zippers breaking.
Response from Samsoniteproductexpert
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Please stop selling this item
This item alone has diminished Macys credibility. I have lost trust in your value. It seems you no longer care about your consumer by selling a product that has an obvious defect that is mentioned consistently in the reviews. I packed this suitcase for the first time and the zipper broke instantly.
Response from Samsoniteproductexpert
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Luggage
Outstanding
Samsonite Utempo X Hardside
Large spinner was too large and small carryon too small; not what I expected!
Response from Samsoniteproductexpert
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Good but incorrect size received
I ordered from the app and it is displaying size 31 but the item I have received is the size 28. Looks nice I need more time to better assess durability and overall quality… though we all know Samsonite stands out. Will call customer service for clarification. Carry on is good as well. Wish that I could add a photo as evidence.
Recommends this product
Comfort
Excellent
Recommends this product
Garbage
The worst suitcase I have ever had in my many years of traveling. I bought this “Samsonite” suitcase for my 36-day trip through Europe and on the first day one of its wheels broke. I had to spend the 36 days traveling with the discomfort of a suitcase with only 3 wheels. Terrible quality. If I could give -1 star, it would be my review.