Men's Code Blue 6” Public Service Boot
Product details
Web ID: 22402895Looked like great shoes, and I bought two pairs. Turned out that they are too narrow at the ball of my foot, causing swelling and pain in both feet.
Customer review from rockyboots.com
Response from rockyboots.com
Hello Jim, I'm sorry to hear that the fit of the boot was not to your liking! I see that you were able to set up a return with a customer service representative for this item. If there is anything else we can do to improve your experience, or if we can help you find a boot better suited for you, please let us know!
Okay
We’re comfortable when I purchased it. Becoming not so comfortable now. Didn’t think the padding lasted long.
Customer review from rockyboots.com
Response from rockyboots.com
I'm so sorry to hear that these boots are not meeting your expectations in terms of comfort. I see on our end that you were able to put in a new order for a different size. I hope that the new boot works out for you, and if there is anything further we can do for you please let us know!
Reasonable boot, minor issue.
I have worn these boots for about 6 months, and they are very comfortable and great to wear. However, the nylon portion where the boot bends at the toe has failed. There is a hole in the side of the boot as a result. Other than that, issue a very nice pair, but I expected more life out of these, I guess waterproof socks will be in order.
Customer review from rockyboots.com
Response from rockyboots.com
Hello, thank you for taking the time to share your review with us. We're happy to hear that you enjoyed the comfort of the boots but we're so sorry to hear about the flex point issue. We do offer a 1-year, limited warranty in normal use against any manufacturing flaw(s), defective materials and workmanship. http://www.rockyboots.com/warranty/product-warranty.html All of our authorized dealers honor our warranty with proof of purchase. If you contact the vendor where you purchased your boots, they'll be able to set up a return. If you have any more questions please call or email our Customer Care team, customerservice@rockybrands.com or 1-866-442-4908. Thanks!
Theu did fix the issue
*Edit Previous Review* It took a bit, but they did sort things out and provided the missing free items. Boots are great and much more comfortable to spend all day standing in than my previous work provided junk was. Also fairly light for the size and build.
Recommends this product
Customer review from rockyboots.com