Moonlight 21" Hardside Expandable Carry-On Spinner Suitcase
Product details
Web ID: 6497262Inaccurate description
Online description states external dimensions are 30x21x12.5. This is very inaccurate. The tag on suitcase says "28 inch spinner." The measurements are a few inches shorter/less than the description. I have emailed the company twice with no response yet. The design is pretty, though. Just disappointed as I thought I was getting a larger suitcase.
Customer review from americantourister.com
Response from americantourister.com
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Great carry on for next cruise
Beautiful color, quality built, great for my 25 yr old
Recommends this product
Customer review from americantourister.com
Cheap and handle broken
Cheap and handle not working. First it wouldn’t come out all of the way, and then once we finally got it to after a couple of days of trying - it wouldn’t lock fully up. The casing also is really thin and flimsy, but unsure how it would hold up since it hasn’t been used. Need to return it because of handle.
Customer review from americantourister.com
Response from americantourister.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Have Carry On will Travel!
The construction appears sturdy with regard to the handle and wheels. However, the inside seems a little thin in terms of the fabric used. I will miss not having roomy pockets in the netted part of the suitcase. It is very light.
Recommends this product
Customer review from americantourister.com
Love the color
Nice color and handling. It's perfect for my vacation.
Recommends this product
Customer review from americantourister.com
Did Not Survive First Trip
Boasted as an “extremely lightweight and durable spinner featureing ABS scratch resistant texture", this hard sided luggage could not survive one roundtrip through a normal itinerary consisting of airports, hotels, and a cruise. I purchased three of them to replace American Tourister soft sided luggage. The outer shell fatally cracked (i.e., so much so that it would be unwise to use going forward) on two of them, which leads me to believe that going “lightweight” seriously compromised its ability to be “durable.” All three of them were covered in scratches all over their outer shells, which makes the “scratch resistant texture” claim highly suspect. Note: I do not care about scratches. The scratches were expected to a certain extent. I mention the scratches for those that might care more than me. Final Thoughts: I regret buying this luggage. I would not recommend unless they are used in the following manner: never packed with anywhere near 50 lbs., and never touched by others (i.e., never give to airline, hotel, etc.). In this specific scenario, they might live up to their lofty billing.
Customer review from americantourister.com
Response from americantourister.com
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Beautiful print! Quality luggage!
I bought this because I fell in love with the print. The detailing of this luggage is so nice and it is super smooth. Very eye catching and I will be using this luggage for years to come.
Customer review from americantourister.com
Outside is beautiful but the inside is ugky
My rose gold carry-on is beautiful and rolls very nicely, but the interior is shockingly different from the outside. It’s a black fabric with gold on it and is not anything like the exterior. That’s the only flaw.
Recommends this product
Customer review from americantourister.com
Response from americantourister.com
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.