17.3" Vivobook Laptop Intel i9-13900H 16GB RAM 1TB SSD Storage 1920 x 1080 (FHD) - Silver
Product details
Web ID: 17292210So far so good
I have only had my new ASUS for a couple of weeks, but I'm enjoying it. I am replacing an HP Omen 17, which has been pretty much a lemon since I got it. Customer Assistance was designed to troll me and make me give up when I finally got to speak with a human. So far, no issues with my new ASUS. Thank You!
Customer review from https://www.asus.com
ASUS Laptops are number ONE!
Third ASUS Laptop we have owned and definitely the best thus far!
Customer review from https://www.asus.com
Great machine
I bought the machine so I could work from home. Setup was easy.
Customer review from https://www.asus.com
Great Computer
Hi, this is the best computer I ever had. Its awesome
Customer review from https://www.asus.com
I am on the fence.
So far I'm not impressed with this laptop. VERY slow. Graphics are nice.
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear meper, We regret to learn that you are experiencing performance issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409020941-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Schottky ASUS Customer Loyalty US Support FAQ: Troubleshooting - System is running slowly https://www.asus.com/support/faq/1042398/
Can;t open the computer.
I have registered my laptop but haven't been able to open it since registration. it is quite fast and I look for to getting an answer so that I can use it properly.
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear Pastor Linda, Thank you for your comment. We do understand the inconvenience this may have caused if you are unable to open this laptop. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty
Looks good
The only thing I noticed right away was the display could be better. I have not had enough time to fully evaluate this laptop however the display sticks out quickly as the store I purchased this from didn't have a display model therefore I didn't see that until I got home and turned it on.
Customer review from https://www.asus.com
24-hour companion
At first, I could not figure out how to turn on lit keyboard, because I use my laptop at all hours of day and night, it has become a god send. Thank you from this 81-year-old avid user.
Customer review from https://www.asus.com