BE24EQK 23.8" Full HD WLED LCD Monitor - 16:9 - Black
Product details
Web ID: 21089653New to ASUS
Received my monitor, unpacked, and hooked up. Working throuigh the various settings to enable all the features. Slick looking product.
Customer review from ASUS.com
Camera doesn't work
I bought this model because it had a built in camera, only to find thar there was no driver for the camera. I tried the manufacturers website and they had no driver available and no instructions on how to get the camera to work.
Customer review from ASUS.com
Response from ASUS.com
Hi Drsmi1es, We are sorry to hear about the camera issue you are experiencing with your ASUS LCD monitor. This is definitely not the norm and is not the kind of experience we want our customers to have with any of our products. We recommend following the steps found in the FAQ linked below to troubleshoot the issue, if you are still experiencing issues after thorough troubleshooting please feel free to follow up with us. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2409021041-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS. Best Regards, Leonardo ASUS Customer Loyalty US Support How to use BE series built-in Webcam and sound effects - https://www.asus.com/support/faq/1042902/
Crappy support
I very much like the monitor, but I can't get the integrated web cam to work and every time I try to download the driver from the Asus site, it says there's a corruption.
Customer review from https://www.asus.com
Camera won't work
Can't get the camera to work. It does not show up in a search.
Customer review from https://www.asus.com
Excellent Monitor
I bought this monitor to replace my old monitor. I have been using it for over a month and it works very well. Overall, I am very satisfied with this purchase.
Customer review from ASUS.com
Almost perfect
Received it in good condition, unboxed it, assembled the base, plugged it in, and it just worked fine, and looks great. Good number of inputs, and seems to be built well. The base attachment seems a bit weak, but ok I guess for what it is. Very practical monitor for all business, and even gaming.
Recommends this product
Customer review from https://www.asus.com
ASUS monitor works well
I found the monitor to be very good and didn't realize it had a 36 month warranty.
Recommends this product
Customer review from https://www.asus.com
Very reliable, great quality
I've had ASUS monitors for years and they are of the best quality. I needed two monitors for my computer and decided to go with this model with a webcam. It sits next to my 10-year-old model. I gave it 4 stars because the only instructions were a small illustrated brochure and I had to search the internet for in-depth information.
Recommends this product
Customer review from https://www.asus.com