ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Processor - 512GB
Product details
Web ID: 19496874Simple
Its great for gaming simple to use and set up the dual fans keep it cool so it dont overheat and great graphics
Customer review from https://www.asus.com
The stuff I wish my rog had
Awesome product just wish it had more ram and the battery last longer then it does
Customer review from https://www.asus.com
Almost perfect
I love it, really. My only issues are the random restarts when I launch a game after it was turned off, and some games crashing while redownloading resource packs after a restart. a good example of this is halo infinite, every time I have to download the resource packs it crashes about 5 times, but it keeps the progress so it's not that much of an issue. Though I do understand that such a game pushes the rog ally to its limit. Anyway, I love it. It's my pride and joy. Keep it up ASUS!
Customer review from https://www.asus.com
Pretty fancy!
Very cool device, love it! It has so many features, and is quite powerful for its small size!
Customer review from https://www.asus.com
Great Product
Love everything about i beautiful design. Great buttons placement. However the battery dies way too fast.
Customer review from https://www.asus.com
Great but comes with problems
It’s great but the main problem is the problems and glitches it comes with, my first problem was my right bumper not responding unless pressed in a certain position firmly, next it was the led lights flickering and the command center telling me what mode I’m in without me opening the command center. I still haven’t fixed the led flickering and the mode telling and nothing online can help me.
Customer review from https://www.asus.com
Response from https://www.asus.com
Hi Thegg, We are really sorry to hear about the bumper button and LED issues you are experiencing with your new ROG Ally, this is definitely not the norm and is not the kind of experience we want our customers to have with any of our products. The bumper issue is most likely a hardware issue so the device may need to be returned for that to be fixed however you can follow the steps found in the FAQ linked below to troubleshoot the LED issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2409026239-0010" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS. Best Regards, Leonardo ASUS Customer Loyalty US Support ROG Ally Series Frequently Asked Questions - https://www.asus.com/us/support/faq/1050046/
My birthday
For my birthday it’s coming up so I can have sum for me
Customer review from https://www.asus.com
What’s the point
Battery dies within an hour. Kinda pointless if you can’t even play 2 games of Black Ops 6.
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear Kam412, We certainly understand your disappointment with this product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2409029876-0012] for us to better assist you. Thank you for choosing ASUS! Best Regards, Schottky.S ASUS Customer Loyalty US Support