TUF F16 16" Gaming Traditional Laptop Intel Core 5 210H 16GB RAM NVIDIA GeForce RTX 4050 512GB SSD Storage Windows 11 Home FHD+ 144Hz - Grey
Product details
Web ID: 23869668Great Computer
As solid as you’d expect, runs games great. Perfect for online surfing and having a lot of tabs. Only complaint is the play on the charger when it’s plugged in. I would
Customer review from https://www.asus.com
Buyer beware.
I did not get what I thought I was getting. I believed I was getting a 16 inch 2025 Asus TUF Gaming Laptop and got a 14 inch 2024. Product description was misleading. copy/paste: ASUS TUF Gaming F16 Gaming Laptop, 16” FHD+ 144Hz IPS-Level 16:10 Display, Intel® Core™ 5 210H, NVIDIA® GeForce RTX™ 4050, 16GB DDR5, 512GB PCIe Gen4 SSD, Wi-Fi 6, Win11 Home, FX607VU-SS53. What I got was NOT this. Also it is supposed to have 3 USB ports and only has 2. This is not what I purchased so buyer beware.
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear RetroFit, Thank you for your comment. We do understand your dissatisfaction with the quality of your recent customer service experience with your vendor and the inconvenience this may have caused if you received a laptop different from what you ordered and paid for. Typically, we recommend to contact your vendor for a resolution if you received a laptop different from what you have ordered and paid for. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty
Needed faster laptop for my drone course
Tried to play some call of duty the other day and it was really laggy. I haven't tried to mess with the settings but know that if I do then the quality will probably get worse.
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear Outlaw96729, Thank you for your comment. We do understand your disappointment with this laptop and the inconvenience this may have caused if you are experiencing system lag while playing Call of Duty. This laptop plays Call of Duty smoothly well, it exceeds hardware specification. To resolve this issue, ensure Windows, drivers, BIOS and the Armoury Crate utility software are up to date. Updates for this laptop are posted at: https://www.asus.com/us/laptops/for-gaming/tuf-gaming/asus-tuf-gaming-f16-2024/helpdesk_download?model2Name=FX607VU. Configure your system, game, video and performance mode settings inside the latest version of the Armoury Crate utility software posted at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/. Additionally, if you are playing these games online, ensure this laptop has access to an established router and internet service is working properly since this will definitely affect system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty
Working as intended
This laptop is well priced and is doing exactly what I need it to without a hitch. Great unit for light gaming and moderate work.
Customer review from https://www.asus.com