VG278QR 27" Full HD LED Gaming LCD Monitor - 16:9 - Black
Product details
Web ID: 15532393Asus monitories are the best
Great monitor. Very clear. The quality is the reason why I bought 3!
Customer review from https://www.asus.com
Poor Color
Purchased to replace an a 12 year old Asus which was great. This one not so great. Very poor instructions included. No online software to download to adjust the settings instead of using buttons on monitor. Had to download manual to figure out how to adjust settings. I have tried many times to get the monitor adjusted to suilt my video editing needs. No matter what I try it just doesn't render colors well. Poor yellows and greens. Perhaps it is a good gaming monitor but not for video or picture work and very hard to adjust.
Customer review from ASUS.com
Response from ASUS.com
Hi Valued Customer, We are really sorry to hear about the color issue that you have been experiencing with your ASUS monitor. This is definitely not the norm and is not the kind of experience we want our customers to have with any of our products. Please note that this monitor was designed for gaming and not specifically as a production monitor like our Pro Art series. However, this monitor does cover 100% of the sRGB color space so you should be able to configure it for your needs by using the OSD. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2409010216-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS. Best Regards, Leonardo ASUS Customer Loyalty US Support
I love this!
This is honestly the perfect monitor for me and my uses, only thing it is really missing is HDR
Recommends this product
Customer review from https://www.asus.com
Beautiful, vibrant colors, hardware malfunction
This monitor produces beautiful vibrant colors without any missing pixels; but I encountered a hardware issue a few months after receiving the device. I purchased the monitor for my security camera set-up. The monitor was attached to the wall. Once it was plugged in and powered up, it was never unplugged or moved. Imagine my surprise when I saw a blue screen in pace of video images. After conducting a series of tests as directly by ASUS, it was determined the HDMI port was inoperable. Thankfully, the product was under manufacturer warranty so I was able to send it in for repair. Customer service was excellent. They addressed my problem quickly and gave me easy-to-follow instructions on how to test the device to confirm it was indeed malfunctioning. After it was determined the device had a possible hardware issue, I received information on where and how to ship the product for repair. Customer service provided me with a mailing label so I didn't incur any shipping costs. I was pleasantly surprised when my product was returned to me so quickly after boxing it up for repair. The monitor has been repaired and it's working beautifully. I have no explanation for why the HDMI port decided to crap out, but I'm glad the situation was addressed quickly. After reading so many horrible reviews from some about the customer service, I'm pleased to report my experience was superior. My issue was handled with professionalism and concern. A+ service all the way!
Recommends this product
Customer review from ASUS.com
Dead on arrival
Monitor did not turn on. Even when using wires for a matching make and model.
Customer review from https://www.asus.com
Good quality
Good picture and frame rate. Nice design. Perfect setup
Recommends this product
Customer review from https://www.asus.com
Screen goes dark several times while gaming
The screen goes dark several times while gaming. This negatively affects my ability to accomplish tasks and leaves my character vulnerable in several situations. This can happen at any time while gaming (shortly after I start playing or late into the gameplay) so it has nothing to do with the product overheating.
Customer review from ASUS.com
This monitor is amazing
I have nothing bad to say about this monitor. Its perfect
Customer review from https://www.asus.com