Badgley MischkaCertified Lab Grown Diamond Pear Stud Earrings (6 ct. t.w.) in 14k Gold
Limited-Time Special
$4,000.00 (50% off)$8,000.00
Color:White Gold
Size:6 ct t.w.
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Bonus offer with purchase
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223/mo.* suggested payments for 18-months totaling $4,000.00 with Macy's Card.
Product details
Web ID: 158342311 review
Terrible purchasing experience!!!!
I ordered these earrings two weeks before a special event in which I wanted to wear them. Since they didn’t arrive on time, I called Macy’s to cancel the order. It’s impossible to cancel an order with Macy’s over the phone. I have made 4 phone calls and still have not been able to cancel. One time I waited on hold for an hour before I got to talk to a manager and then was disconnected. I ordered these earrings on April 20 and got an email this morning that they are still on backorder. I’m very disappointed in Macy’s Customer Service. I ordered these earrings because I thought if there was any problem, they’d stand behind their product. Clearly they did not do that in this instance. Once I get this issue resolved, I am going to cut up my Macy’s credit card and never step foot and one their stories again.