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33 reviews
Carl
26 days ago from Alabama
Still haven’t received item from Macys
Still waiting on the item to be shipped and delivered.
Helpful?
Carmela M.
1 month ago from Melbourne Victoria
Evergreen Garland
Great quality garland. Simply stunning with the lights. Highly recommened.
Recommends this product
Customer review from Balsam Hill
LN
2 months ago from Calgary, AB
Beautiful Garland! Would recommend esp if the style is right for your space
Mixed Evergreen Garland with LED lights is beautiful! Love that it's decorated already. It's full when fluffed, easy to move around. Some of the pinecones shed a little but not terrible.
Recommends this product
Customer review from Balsam Hill
Claire
2 months ago from Oregon
Light?
The greenery is great! For the lights… the dimmest lights possible, the switch to turn them on will continuously turn off when it’s windy.
Customer review from Balsam Hill
Response from Balsam Hill
Customer Service2 months ago
Thank you for sharing your feedback, Claire. We’re glad to hear you’re enjoying the greenery, but we understand how frustrating it is when the lights are very dim and the switch does not stay on in windy conditions. This is not the experience we want our customers to have. Your comments are valuable and will help us improve both our products and their design. Please contact our customer service team if you’d like assistance or potential solutions for the lighting issue.
Nicholle
2 months ago from Longboat Key Florida
Doesn’t work
We had problems from day one with the lights. Still don’t work.
Customer review from Balsam Hill
Response from Balsam Hill
Customer Service2 months ago
Thank you for sharing your feedback, Nicholle. We’re very sorry to hear that you experienced issues with the lights from the start. We see that our Customer Service Team has already processed a warranty replacement, which is on its way to you. If you have any further concerns, please don’t hesitate to reach out so we can assist.
Pat
2 months ago from Milford, Delaware
Perfect color and length.
Garland is exactly what I wanted. Perfect fit for our mantle and very realistic. Replaces one with no lights. Added bright red cardinals and poinsettias as accents.
Recommends this product
Customer review from Balsam Hill
Kimberley
2 months ago from Kelowna, BC
All Three Strands are Different
I bought three strands of this garland: one set of 2, and one individual. It is beautiful, but all three are different. The individual one is much fuller, and appears to include an extra type of branch. The fluff/branches go almost all the way around. It's much closer to 12", and sits higher than the other two which only have branches on one side. All three are different lengths: 8.3', 9' and 9.5'. They still look great up, and timers are working so far, although the boxes are quite visible and I'm nervous how long the batteries will last.
Recommends this product
Customer review from Balsam Hill
Response from Balsam Hill
Balsam Hill CS2 months ago
Your feedback is greatly appreciated, Kimberley. Our garlands are gently compressed during shipment for safe delivery, so thorough fluffing and shaping are recommended to achieve the look shown on our website. All specifications are accurately listed online, though minimal size variations may occasionally occur. If you would like clarification regarding the measurements of the garland you received, our Customer Service Team is available to provide that information and can also offer guidance on proper use and care to help preserve your garland for many seasons.
Gorgeous
Absolutely LOVE the variety & looked beautiful on our mantle. I didn't want to take it down after Christmas.
Recommends this product
Customer review from Balsam Hill