Beautyrest BlackLuxury Adjustable Base - King Split
Product details
Web ID: 9018478False Advertising
Macy's sells this as a "split king" at a fairly hefty price. Not advertise OR told to you is if you want your "split king" or 2 Twin XL bases to stay side-by-side securely, with no gap...you know, kinda like a "king"... YOU will have to contact the manufacturer YOURSELF and order the 2 connector pieces necessary; 1 at the head and 1 at the foot. I looked at everything after the "White Glove" delivery of my mattress and adj base. None of the leftover pieces triggered concern. I assumed I got "the king" and it was installed correctly. Fast forward 3 months. I experienced hip, shoulder and neck pain. The bed was my only lifestyle change. I called Macy's to arrange a return or 1 time exchange. I scheduled a 2 week gap between the pick up and the next delivery to complete some work in that room. I only discovered the huge gap because of the 2 week break. So, I'm out an additional delivery and restock fee when it could have been the gap? Macy's instructed me to order the connectors myself.
Great nights sleep.. night after night!
Top quality ErgoMotion adjustable bases! We shopped for months before purchasing these bases (to go with our Simmons Black C Class PillowTop mattresses... which are awesome!) Also- The remote controls are simple to use..