BR800 12" Medium Firm Mattress Set - Queen

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Product details

Web ID: 8849154
The BR-800 12" Medium Firm Mattress Set by Beautyrest provides flexible support where needed, isolates motion and offers cooling comfort throughout the night with its use of Pocketed Coil® Technology and AirCool® Foam.

  • Product Features

    • Mattress height approx. 12"
    • Coil count: 800
    • Includes 9" standard or 5" low profile foundation
    • Top type: Tight top
    • DualCool™ Technology
    • AirCool® Foam
    • Plush Comfort Foam
    • Pocketed Coil®
    • Compatible with an adjustable bed
    • Warranty: 10-year non-prorated
    • Meets federal fire retardant safety standard
    • This mattress set contains one mattress and one box spring. Frame and bed not included.
    • Please allow your body to adjust to your new sleep set. If you are not satisfied, please contact Macy's Customer Service (1-888-822-6229) within 120 days to schedule a one-time reselection or return. The reselection must be scheduled within 14 days.
    • Made in the USA of imported and domestic parts
    • Asian American & Pacific Islander Owned, Woman Owned

  • Materials & Care

    • Made in USA and Imported

  • Shipping & Returns

    • This item may not be shipped to P.O.Box, Marshall Islands, Guam, Puerto Rico, Alaska, American Samoa, Hawaii, Armed Forces Pacific, U.S. Virgin Islands, Palau
    • Please note: our standard shipping and return policies do not apply to mattresses. For more information, call 1-800-BUY-MACY.
    • Shipping Method: Scheduled Delivery
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

Here's what customers think
  • The mattress is described as comfortable, supportive, and providing a great night's sleep.
  • Customers appreciate the medium firmness, which offers the right balance of softness and support.
  • Several reviewers note the mattress helps alleviate back and neck pain.
  • However, some customers have reported issues like sagging and lack of support, with the mattress being too soft compared to the advertised firmness.
  • Overall, the mattress seems to meet the needs of most customers, though a small subset have had disappointing experiences.
AI-generated summary from 528 customers reviews.
4/5

613 star ratings, 528 reviews

Write a Review
59.2% of reviews have 5 stars
363
15.8% of reviews have 4 stars
97
7.8% of reviews have 3 stars
48
3.6% of reviews have 2 stars
22
13.5% of reviews have 1 star
83

42 customer images

528 reviews
Roger S
16 days ago

Supportive

Comfortable and supportive

Customer review from Beautyrest

James S
19 days ago

Needed a new mattress

Was in need of a new mattress immediately and was able to get this for 65% off. Unfortunately no stores had it in stock around me, but upgrading from a 15 year old mattress to this will be just fine.

Customer review from Beautyrest

Mary L
20 days ago

lOVE THE MATTRESS

My back had been KILLING ME and I knew I needed a new mattress. I didn't think I'd feel so much better so quickly!

Customer review from Beautyrest

Dolores H
28 days ago

good for spare bed

I use for a spare bedroom

Customer review from Beautyrest

Linda M
1 month ago

Great comfort

So far, so good! Been sleeping on it about a month. No issues!

Customer review from Beautyrest

Gina J
2 months ago

Perfect

We’ve only had a but so far the mattress is very comfortable.

Customer review from Beautyrest

Rodney S
2 months ago

Excellent Service

The whole process was great. Fro working with the salesman, to the expert delivery & setup. The bed is very comfortable, seems well made and made for the best sleep I've had in years.

Customer review from Beautyrest

Toni B
2 months ago

Meh

My husband is about 200lbs and sinks right down to the springs

Customer review from Beautyrest

Response from Beautyrest

Customer Service2 months ago

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. If your mattress is found to be affected by a manufacturing defect, you should be able to get a replacement. We hope this helps!