BR800 12" Medium Firm Mattress Set - Queen

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Product details

Web ID: 8849154
The BR-800 12" Medium Firm Mattress Set by Beautyrest provides flexible support where needed, isolates motion and offers cooling comfort throughout the night with its use of Pocketed Coil® Technology and AirCool® Foam.

  • Product Features

    • Mattress height approx. 12"
    • Coil count: 800
    • Includes 9" standard or 5" low profile foundation
    • Top type: Tight top
    • DualCool™ Technology
    • AirCool® Foam
    • Plush Comfort Foam
    • Pocketed Coil®
    • Compatible with an adjustable bed
    • Warranty: 10-year non-prorated
    • Meets federal fire retardant safety standard
    • This mattress set contains one mattress and one box spring. Frame and bed not included.
    • Please allow your body to adjust to your new sleep set. If you are not satisfied, please contact Macy's Customer Service (1-888-822-6229) within 120 days to schedule a one-time reselection or return. The reselection must be scheduled within 14 days.
    • Made in the USA of imported and domestic parts
    • Asian American & Pacific Islander Owned, Woman Owned

  • Materials & Care

    • Made in USA and Imported

  • Shipping & Returns

    • This item may not be shipped to P.O.Box, Puerto Rico, Alaska, Marshall Islands, U.S. Virgin Islands, Palau, Hawaii, American Samoa, Armed Forces Pacific, Guam
    • Please note: our standard shipping and return policies do not apply to mattresses. For more information, call 1-800-BUY-MACY.
    • Shipping Method: Scheduled Delivery
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4/5

608 star ratings, 523 reviews

Write a Review
59.4% of reviews have 5 stars
361
15.5% of reviews have 4 stars
94
7.9% of reviews have 3 stars
48
3.6% of reviews have 2 stars
22
13.7% of reviews have 1 star
83

42 customer images

523 reviews
Gina J
17 days ago

Perfect

We’ve only had a but so far the mattress is very comfortable.

Customer review from Beautyrest

Rodney S
26 days ago

Excellent Service

The whole process was great. Fro working with the salesman, to the expert delivery & setup. The bed is very comfortable, seems well made and made for the best sleep I've had in years.

Customer review from Beautyrest

Toni B
1 month ago

Meh

My husband is about 200lbs and sinks right down to the springs

Customer review from Beautyrest

Response from Beautyrest

Customer Service1 month ago

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. If your mattress is found to be affected by a manufacturing defect, you should be able to get a replacement. We hope this helps!

Ashwin M
2 months ago

Br800 best!

Comfy bit with some medium feel

Customer review from Beautyrest

Teresa A
2 months ago

Very nice

It’s comfy. Firm and soft at the same time. I love it

Customer review from Beautyrest

Devanir D
2 months ago

BR800

Great for sleep very comfortable

  • Photo from Devanir D

Customer review from Beautyrest

Dawn A
3 months ago

Rest

Relieved all body aches

Customer review from Beautyrest

Xavier C
3 months ago

Meh!

Within 2 years this mattress has a large dip it it.

  • Photo from Xavier C

Customer review from Beautyrest

Response from Beautyrest

Beautyrest Team3 months ago

Hi Xavier C, thank you for reaching out and sharing your feedback. We're sorry to hear that your Beautyrest Mattress may be sagging. We always recommend double-checking your Frame & Foundation to ensure there's proper support for your new mattress, but we appreciate your insight. Please reach out to your retailer to open a warranty claim. If you purchased from Beautyrest.com, please reach out to our Customer Service team using warranty@beautyrest.com. Our team is happy to guide you from there!