Cultured Freshwater Pearl (7mm) Triple Strand 18" Statement Necklace in Sterling Silver
Product details
Web ID: 102242494 reviews
order received damaged
Hi could you replace it for the same price due to poor customer service received a broken damaged pearl necklace after waiting for long to go on sale.
I love all Peals!
They are lovely!
They broke
These pearls broke the second time I tried to wear them
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Belle De Mer Cultured Freshwater Pearl Triple Strand Necklace. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Buyer beware
Ordered online for a gift and when i went to pick up Immediately returned. Necklace knots up way to easily, the hardware was extremely delicate which i believe could break easily from the knots and the clasp is ridiculous if a woman had to put on without someone being available.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Belle De Mer Triple Strand Necklace. We understand you are not satisfied with your selection. Feel free to return this item or visit your nearest Macy’s for an exchange. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service