Bellino Mid Century Modern Genuine Leather Recliner with Nailhead Trim
Product details
Web ID: 17647796WRONG COLOR!
Wrong color! Ordered a dove gray chair. Delivered a brown chair. Extremely disappointed.
Response from Macy's
We are sorry that we failed to meet your expectations. We strictly control product quality and are committed to solving your problems and providing you with a better experience. If you find that you have received the wrong product, please contact us through Macy's Messages or at after-sale1@karathome.com. Please provide pictures showing the wrong product box and the product itself so that we can provide you with further assistance. Thank you for your feedback and understanding.
Great look and feel
For the price they are great looking leather seats that had all of the elements I needed for the bar game room
Recommends this product
What happened to white glove service
The recliner, in a huge battered box was left outside my door in a rainstorm, leaving a 76 year old woman (me) to have to drag it in alone. I haven’t opened it yet because I need help getting it out of the box. I hope it is not ruined. I’m furious with Macy’s delivery service.
Response from Macy's
We apologize for the inconvenience caused by the logistics issue. We always strictly control the quality of our products and regret that this problem has occurred. We sincerely hope to help you resolve this issue and provide you with a better experience. Please contact us through Macy's Messages or at after-sale1@karathome.com for a satisfactory solution. Thank you for your feedback and understanding.
Navy blue leather recliner
Very pleased
Recommends this product