Kids Stainless Steel Leak-Resistant Lunch Box (Blue)
Product details
Web ID: 12449878Hard to Close
I bought the Bentgo stainless steel lunchbox hoping it would be a durable option, but the latches are way too stiff. They’re so hard to close that even I struggle with them — and my son can’t close it at all on his own. That completely defeats the purpose of sending it in his lunch bag. It looks nice, but the design just doesn’t work in real life. Really disappointed, especially for the price.
Customer review from Bentgo
Response from Bentgo
Hi Melissa, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Stainless Steel Lunch Box latches. We understand how frustrating this must be, and we want to make it right. This lunchbox is backed by Bentgo's industry leading 2 year warranty. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Lunch time
My kids love it! Durable and functional, easy to clean.
Recommends this product
Customer review from Bentgo
Paint Peeling off on the Lid
I bought this a while back through Macys in preparation for my daughter to start preschool in March. It is now Early May, so the lunch box has only been in use for 2 months. We hand wash it during the week and then put it in the dishwasher once on Friday nights (it says dishwasher safe on it). The paint on the lid is already starting to flake and peel off. Aside from this defect, we love this lunch box, and so does our daughter. I just don't love the idea of some paint potentially flaking off into her food. I see that this seems to be an issue with other purchasers as well.
Customer review from Bentgo
Response from Bentgo
Hi Samantha, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Stainless box. We recommend handwashing to preserve. If dishwashing is necessary, we recommend doing so without heat settings. We want to ensure you have the best possible experience, and understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support Customer Service
Color on Top Coming Off
We love this lunch box and purchased it over the summer last year in preparation for our daughter to start preschool this past March (I know it was far in advance, but that's when the back to school sales were happening!). We only started using the lunch box in March and mostly hand wash it - except for once a week when we put it in the dishwasher (it says dishwasher safe on it). The color on top of the lunch box is already peeling off - which definitely should not be happening, especially so soon after beginning to actually use it (it's May right now). Not really sure what to do here, because I don't want bits of purple color flaking off into my kids food. Like I said, we love this lunch box and actually think it's perfect except for the fact that the color is peeling.
spam in my lunchbox, not in my inbox please
bentgo is spamming me to review. quite obnoxious. lunch box is good, excessive emails from company are not.
Customer review from Bentgo
Great lunch boxes and great company!!
Great lunchbox!! I purchased this to replace the Bentgo Kids Chill Lunchbox my son had. The clasp to close it broke. But the good news is it was covered under warranty so Bentgo graciously replaced it and now we have two options. I can’t recommend these lunch boxes enough and the fact that the company is true to their word/product makes it all the better!!
Recommends this product
Customer review from Bentgo
great lunch box, extra bonus containers?
We love our Bentgo stainless steel lunch boxes. However, after numerous trips to school and back, we have lost one of our silicon bonus containers. Have you pondered selling replacements of this item on your website?
Recommends this product
Customer review from Bentgo
Update your product with no top color
The top color is peeling off leaving a trail of the material in our dishwasher, lunch box case and possibly in my child’s food as it gets everywhere and hard to wipe away. Would love an updated version of just stainless so nothing peels off. Leave the color latches for personalization. Thanks
Customer review from Bentgo
Response from Bentgo
Hi Jenna, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Stainless Steel Lunch Box peeling off. We understand how frustrating this must be, and we want to make it right. We’d also like to learn more about your experience with the Bentgo Kids Stainless Steel Lunch Box to better understand your needs. Based on your feedback, we want to let you know that we also offer a paint-less Bentgo® Kids Stainless Steel in silver, which may be a great alternative for you. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible and discuss the best solution for you. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any concerns. Thank you, Jessica Bentgo Support