Leak-Proof All-In-One Salad Container
Product details
Web ID: 12166781Ratings & Reviews
89 customer images
Except a Weak Lid
Seems we are forming a critical mass around a poorly designed weak lid. Don't recommend until a new lid design.
Customer review from Bentgo
Response from Bentgo
Hi Joelem55, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. Please note that we value our customers feedback and we appreciate you sharing your experience with us. This container is backed by Bentgo's industry leading 2 year warranty and we’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Don’t buy, waste of money, flimsy lid
I bought this and never got to use it, lid broke, I wrote an email no response. No way to get replacement lids. The snaps on the lid are flimsy
Customer review from Bentgo
Response from Bentgo
Hi Chris3200, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience with your Bentgo Glass Salad Container and that you haven’t received a response to your email. We’ll be following up with you directly to make this right and help with a replacement lid. If you’d like, you can also reach out to us directly at support@bentgl.com at 714-668-0300 for prompt assistance. Thank you again for bringing this to our attention. Thank you, Jessica Bentgo Support
Lid broken less than 6 months later
My lid broke too. How do I replacement it? I went on the website 100 times and cant find help to replacement it with buying the whole set again.
Customer review from Bentgo
Response from Bentgo
Hi Zebulon, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. While replacement lids are not available at this time, this container is backed by Bentgo's industry leading 2 year warranty and we will be happy to replace it. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Awesome product design
Bought this 1 year ago. I use it 5 days a week for. My work salad and it is the best to go salad bowl I have ever owned. Thank you
Customer review from Bentgo
Did not last
I bought last Christmas but never used it till a few months ago. Only used about 5-6 times and the lid snaps broke! Stay away. Too expensive for the amount of times it has been used
Customer review from Bentgo
Response from Bentgo
Hi Unsatisfied721, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Sad
I bought this a few months ago and the seal would close after washing, and just a few min ago I tried again and the plastic fixture holding the wig on broke. I got a few usages out of it.
Customer review from Bentgo
Response from Bentgo
Hi JMY, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Salad Container breaking. This container is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Customer Support
Recommend besides the lid
Was great until the latch broke on lid. Seems that's everyone's issue. I only had for a year
Recommends this product
Customer review from Bentgo
Replacement parts after warranty.
Agree with others here. Great product until lid breaks. Warranty is all good if it happens in the 2 year period. But how do you get a replacement lid after the 2 years. Don’t want to throw it away when everything is still good. Make replacement lids for those of us who still use after 2 years.
Recommends this product
Customer review from Bentgo