BentgoModern Lunch Box
$37.99 (41% off)$64.00
Color:Gray
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Product details
Web ID: 12317757663 reviews
Blackmountaindad
14 days agoLatch broken on 2 no replacements???
The latch for our lid has gone missing and you can’t order a replacement latch??? We have 6 bentgo boxes and now 2 have to be taped shut everyday because we can’t replace the latch? Otherwise it would be a great product. They save us money on food and keep things fresh but the latch is an easy fix and should be available to replace.
Customer review from Bentgo
Response from Bentgo
Customer Service14 days ago
Hi Blackmountaindad, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Modern Lunch Box lid. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
JohnK
19 days agoComplete Design Failure – Both Lids Broke the Same
We purchased two Bentgo Modern Lunch Boxes, and both are now unusable due to the exact same failure. In each case, the plastic hinge nubs on the lid snapped off entirely under normal use, causing the lids to detach. No drops. No abuse. No dishwasher mishaps. Just regular daily use — and the core structural component failed. That leaves us with zero functional lunch boxes despite paying for what is marketed as a durable, premium product. A lunch box whose lid cannot remain attached is not “wear and tear”; it is a fundamental design or materials defect. The most concerning part is the consistency: both units failed in the same way, which strongly suggests a systemic issue with the hinge design. If this is a known weak point, customers deserve to be warned — or the product should not be sold at this price point. This is not a cheap disposable container. Expectations are higher, and Bentgo has missed them badly here. Unless this issue is addressed with immediate replacements or refunds, I would strongly advise others to look elsewhere.
Customer review from Bentgo
Response from Bentgo
Customer Service20 days ago
Hi JohnK, We’re very sorry to hear about this experience and understand your frustration. All Bentgo products are backed by a warranty, and we’d appreciate the opportunity to review this further and help make things right. Please reach out to us at support@bentgo.com or call 657-275-3738, and our support team will be happy to assist with next steps. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Juana
20 days ago from Florida
Verified PurchaserYes
Perfect little lunch box!
I learned about this product through a friend. She brought lunch to me in this beautiful box and I fell in love with it! Practical, true leak proof, compact, perfect dividers.
Recommends this product
Helpful?
Timea
1 month agoLeaking
I bought this because it promised to be leak-proof, but it completely failed. Even the bottom-right compartment leaked when I put a salad in it, and the juice spread into the other sections. As a result, all of my other dry food ended up soaked in salad dressing.
Customer review from Bentgo
Response from Bentgo
Customer Service1 month ago
Hi Timea, Thank you for your honest feedback! We’re sorry to hear about your experience with your Bentgo Modern Lunch Box and any inconvenience it caused. We’d love the opportunity to learn more about your experience—please feel free to reach out to us at 1-657-275-3738 or support@bentgo.com. We look forward to assisting you! Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support
Mike81
1 month agoGreat Item
Excellent product for my lunchtime routine. I was making a sandwich and bringing "snacks" in separate sandwich bags. Now, I have less items and can add more to the container.
Customer review from Bentgo
Kaytlin
1 month agoGreen bentgo lunch box
I love this lunch box so much I’ve been looking at this lunch box for a long time so thank u for making it
Recommends this product
Customer review from Bentgo
CascadianRiot
4 months agoFood leaks between compartments
I bought two of these in July for my wife and daughter, to replace two of the classic style. We found that this Modern box leaked between the compartments a lot more than the previous classic style has. The whole thing doesn't link but it just leaks between compartments such that you can't have sliced apples in one compartment and crackers in another without getting really soft crackers in the four hours between packing it and eating it.
Customer review from Bentgo
Response from Bentgo
Customer Service4 months ago
Hi, We’re sorry to hear about your experience with the Bentgo® Modern Lunch Box, and we appreciate you sharing this feedback. While the Modern design is made for sleek portability, it’s not fully leak-resistant between compartments, especially when packing foods with higher moisture content. That said, we never want you to feel disappointed with a Bentgo product. Please reach out to our team at support@bentgo.com or 714-668-0300, and we’ll be happy to review your order details and assist under our warranty program. We truly value your loyalty and would love the opportunity to make this right. Thank you, Jessica Bentgo Customer Support
Awful leakage!
I picked my daughter up from school. She told me her lunch was ruined and she was starving. Come to find out it’s leaking(the other one we have does too). We’ve love bento in the past but this is a waste!
Customer review from Bentgo
Response from Bentgo
Hi AC20, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Modern Lunch Boxes leaking. We understand how frustrating this must be, and we want to make it right as this is not the experience we want for our customers. Please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support