Modern Lunch Box
Product details
Web ID: 12317757Bentgo Lunch Box
Perfect for portioning my lunches. Great quality. I love the color and modern look.
Recommends this product
Customer review from Bentgo
Beautiful and practical
Beautiful color, durable. Excellent compartment sizes! Highly recommend!
Recommends this product
Customer review from Bentgo
Bentgo Modern Lunch Box
Perfect size for my middle-schooler. I like that there is a removable separator for more versatility. My daughter says it stays cold until lunch time (about 5 hours).
Recommends this product
Customer review from Bentgo
Not so good
I bought the lunchbox in November, and six months later a crack appeared, which has been getting worse. It’s a shame because I am no longer in the USA and cannot go to the store to claim the warranty. :(
Customer review from Bentgo
Response from Bentgo
Hi Soler, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Modern Lunch Box cracking. This lunchbox is backed by Bentgo's industry leading 2 year warranty. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Good, but with room for improvement
I like the box in general, I’ve only had two problems with it, and one was fixable so far. The latch popped off, but I was able to reattach, although I worry that having to do this too many times will wear away the plastic that holds the metal rods at the hinge. The bigger problem is that the seal on the lid has started to disintegrate in one area. I have looked for replacement seals for the lid, but can find them nowhere. I bought this in March and it has been my son‘s lunchbox 2-3 days per week since then. I followed the maintenance instructions and hand washed the lid each time. I am filing a warranty claim as it has been under six months. I suppose if the lid gasket seal is not replaceable that that would be an obvious place to improve upon the design; as well as reinforcing the hinge mechanism.
Customer review from Bentgo
Response from Bentgo
Hi Merritt, Thank you for your detailed feedback—we truly appreciate you taking the time to share both what you like and the concerns you’ve experienced with the Bentgo Modern Lunch Box. We're sorry to hear about the issues with the latch and lid seal, especially after following the care instructions closely. We'd love to help get your warranty claim underway and make this right. Please reach out to us at (714) 668-0300 or support@bentgo.com so we can learn more and assist you directly. Your experience and suggestions are valuable, and we’ll be sure to share your design feedback with our team. Thank you, Jessica Bentgo Customer Support
Attractive but not leakproof
It's an attractive lunch box. I like the compartments and how it latches. It does leak which is disappointing.
Customer review from Bentgo
Response from Bentgo
Hi Ann, Thank you for your honest feedback! We’re sorry to hear about your experience with your Bentgo Modern Lunch Box and any inconvenience it caused. While the lunch box is designed to be leak-resistant, it is not fully leak-proof. To help maintain its leak-resistant seal, we recommend hand-washing the outer shell rather than placing it in the dishwasher. We truly value your input and would appreciate the opportunity to learn more about your experience—please feel free to reach out to us at (657)275-3738 or support@bentgo.com. We look forward to assisting you! Thank you, Jessica Bentgo Support
Poor Quality
After just one use, the hinge snapped completely, making the box unusable. I didn’t drop it or misuse it, it was just from normal opening and closing. For a product marketed as durable and ideal for everyday use, this was really disappointing. I expected better quality for the price. Hopefully, this was just a manufacturing defect, but I won’t be taking the risk on another one.
Customer review from Bentgo
Response from Bentgo
Hi Melissa, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Modern Lunch Box hinge. We understand how frustrating this must be, and we want to make it right. This lunchbox is backed by Bentgo's industry leading 2 year warranty. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Greatest lunch box for 10 year old
Great design, size and durable. I am a repeat customer since the first one was a hit
Recommends this product
Customer review from Bentgo