Disappointed
Does not keep food warm at all, was hoping for someone who works in healthcare did not work.
Customer review from Bentgo
Response from Bentgo
Hi Connie, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Stainless Steel Insulated Food Container not keeping food warm. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Didn’t receive as yet
Didn’t receive yet so won’t know if it’s going be good
Recommends this product
capacity issue
The workmanship was good. The photo was a little misleading as it shows contents of item much higher in container than the screw on lid actually allows.
Customer review from Bentgo
Response from Bentgo
Hi Jeremy, Thank you for taking the time to share your feedback about your Bentgo Stainless Steel Insulated Food Container. We sincerely apologize that the container's capacity wasn't what you expected. It can hold up to 2.4 cups (19 oz) of food. Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at 1-657-275-3738 or support@bentgo.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support
Not excited
I have two of these that I bought at the same time because I liked the salad bowls that you guys have. These are 1) difficult to open as others have said once they are closed because the outside of the container is so smooth, 2) the images for the product are not accurate because they show food filled to the brim but when I fill these up I absolutely cannot go even a little bit above the lowest thread or it will overflow, also 3) I knew it was not dishwasher-safe when I bought it so that’s on me but it has become a bit of an inconvenience cleaning these.
Customer review from Bentgo
Response from Bentgo
Hi Soupandcrackers, Thank you for taking the time to share your feedback about your Bentgo Stainless Steel Insulated Food Container. We sincerely apologize that your experience hasn't been what you expected. Please know that our Bentgo team is here to help in any way we can. Feel free to reach out to us by phone at (657)275-3738 or by email at support@bentgo.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support
Waste of money
I’ve used this a hand full of times, hand washed only and for some reason the lid is stuck on and i can’t get it off. I don’t know what happened but I now need to throw it out. A waste of money. Don’t bother.
Customer review from Bentgo
Response from Bentgo
Hi JD11, Thank you for sharing your experience with the Bentgo Stainless Steel Insulated Food Container. We’re sorry to hear the lid has become stuck. A helpful tip: sometimes the lid can create a vacuum seal. Try running warm water over the lid while gently twisting and pulling upward, which can help release it. If this doesn’t work, we’d love to help troubleshoot or offer a solution. Please reach out to us at support@bentgo.com or 714-668-0300 so we can assist you directly. Thank you, Jessica Bentgo Customer Support
Is this dishwasher safe??
The lid is has retained water from the dishwasher and I can't get it out.
Customer review from Bentgo
Response from Bentgo
Hi Vall, Thank you for sharing your feedback on the Bentgo® Stainless Steel Insulated Food Container. To prolong the life of the product and preserve the leak-proof seal, we highly recommend hand washing with warm water and soap rather than placing it in the dishwasher. Please also note that this container is not microwave safe. Due to condensation, it’s possible for water to become trapped inside the lid. To remove the trapped water, you can try pressing the valve on the lid and giving the container a gentle shake. Your purchase is also backed by our 2-year warranty, and we’d love to assist further if needed. Please reach out to us at help@bentgo.com or 714-668-0300 so our team can help. Thank you, Jessica Bentgo Customer Service
Better then expected
It’s big and keeps food nice and hot! Used it multiple times already to law soup to my mother. Love the sleek style and color.
Recommends this product
Customer review from Bentgo
lots of water gets into the lid and
lots of water gets into the lid and can't get it out! I stopped using it!