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Web ID: 12317766More from Bentgo
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129 reviews
Mishicus
27 days agoAwful valve design
I thought it was great initially, with the wide opening. I quickly discovered food gets trapped in the rubber seal of the valve, so you have to remove the seal each time the thermos is used. Apart from being difficult to put back on, the constant removing of the seal caused it to start tearing. I then also discovered there is no way to clean inside the valve unless you pry the valve apart, which will just break out eventually. Inside was full of mould. What a waste of money.
Customer review from Bentgo
Response from Bentgo
Customer Service28 days ago
Hi Mishicus, We’re sorry to hear about your experience and appreciate you sharing these concerns. We understand how frustrating this must be, especially when cleaning and maintenance become difficult over time. Our team can help guide you through proper cleaning and care for the container and its components, and we’d like the opportunity to review what happened with the seal and valve. Please reach out to us at support@bentgo.com or call 657-275-3738, and our support team will be happy to assist. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support
sana
1 month agolots of water gets into the lid and
lots of water gets into the lid and can't get it out! I stopped using it!
Helpful?
Connie
2 months agoDisappointed
Does not keep food warm at all, was hoping for someone who works in healthcare did not work.
Customer review from Bentgo
Response from Bentgo
Customer Service2 months ago
Hi Connie, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Stainless Steel Insulated Food Container not keeping food warm. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Fazila
2 months ago from Bronx
Verified PurchaserYes
Didn’t receive as yet
Didn’t receive yet so won’t know if it’s going be good
Recommends this product
Helpful?
jaybird
3 months agocapacity issue
The workmanship was good. The photo was a little misleading as it shows contents of item much higher in container than the screw on lid actually allows.
Customer review from Bentgo
Response from Bentgo
Customer Service3 months ago
Hi Jeremy, Thank you for taking the time to share your feedback about your Bentgo Stainless Steel Insulated Food Container. We sincerely apologize that the container's capacity wasn't what you expected. It can hold up to 2.4 cups (19 oz) of food. Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at 1-657-275-3738 or support@bentgo.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support
Soupandcrackers
4 months agoNot excited
I have two of these that I bought at the same time because I liked the salad bowls that you guys have. These are 1) difficult to open as others have said once they are closed because the outside of the container is so smooth, 2) the images for the product are not accurate because they show food filled to the brim but when I fill these up I absolutely cannot go even a little bit above the lowest thread or it will overflow, also 3) I knew it was not dishwasher-safe when I bought it so that’s on me but it has become a bit of an inconvenience cleaning these.
Customer review from Bentgo
Response from Bentgo
Customer Service4 months ago
Hi Soupandcrackers, Thank you for taking the time to share your feedback about your Bentgo Stainless Steel Insulated Food Container. We sincerely apologize that your experience hasn't been what you expected. Please know that our Bentgo team is here to help in any way we can. Feel free to reach out to us by phone at (657)275-3738 or by email at support@bentgo.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support
JD11
6 months agoWaste of money
I’ve used this a hand full of times, hand washed only and for some reason the lid is stuck on and i can’t get it off. I don’t know what happened but I now need to throw it out. A waste of money. Don’t bother.
Customer review from Bentgo
Response from Bentgo
Customer Service6 months ago
Hi JD11, Thank you for sharing your experience with the Bentgo Stainless Steel Insulated Food Container. We’re sorry to hear the lid has become stuck. A helpful tip: sometimes the lid can create a vacuum seal. Try running warm water over the lid while gently twisting and pulling upward, which can help release it. If this doesn’t work, we’d love to help troubleshoot or offer a solution. Please reach out to us at support@bentgo.com or 714-668-0300 so we can assist you directly. Thank you, Jessica Bentgo Customer Support
Excellent product
Omg this product is very amazing we are using daily base for cold and hot and it does keep food hot and cold for several hours .I will recommend 💯to buy for adults lunch or teenagers. It's honest review I am not influencer or blog maker.
Customer review from Bentgo