Crosswave Cordless Max Multi-Surface Wet Dry Vacuum
Product details
Web ID: 14587112I’m absolutely in love with this!
We have 4 cats, & 5 dogs. The hair is absolutely crazy in our house. I couldn’t rave about this thing enough, it’s a huge game changer for our house!! I have even using this on my large L shape couch about 20 minutes before guests arrive and it will be completely dry. Then leaves the couch refreshed and hairless! I think I have used this Crosswave for just about every surface & am in AW that it cleans itself! I do it a few times if this brush looks pretty dryer after the first time & I always wipe out the tray so it’s not sitting in any dirty water from the cleaning! Makes vacuuming, mopping, light carpet cleaning super easy & quick!!
Recommends this product
Customer review from BISSELL Homecare
It's all about the SHORT BATTERY LIFE
I have been using this machine for several years. The BIG complaint is the BATTERY LIFE as I can't even empty one tank of water before the battery dies out. I get the kitchen done but the rest of the house has to wait for another day. I wish these units had longer battery life and/or even swap out batteries. Should have bought one with a power cord.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Frank, thank you for sharing your experience with the CrossWave® Cordless Max. We understand how frustrating short battery life can be, especially when cleaning larger areas. For best performance, make sure the battery is fully charged before use, and consider cleaning in smaller sections to maximize runtime. If you’d like personalized tips or to explore service options, please reach out to us at support.bissell.com—we’re happy to help!
Totally regret buying this overpriced mop
Crosswave does not have enough suction to dry the floor. It works OK at best, but a Swiffer wetjet is just as effective and easier/faster. Crosswave doesn't really work on carpet and just leaves a wet streaky mess on the floor after cleaning.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Thanks for your feedback. We’re sorry to hear the CrossWave® Cordless Max didn’t meet your expectations. It’s designed for multi-surface cleaning, but streaking and low suction aren’t typical. We’d love to help troubleshoot and improve your experience—please reach out at support.bissell.com.
Not again
I use this product on area rugs. I wouldn’t recommend. It’s not very powerful and does take time.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Thanks for your review, Ana. We’re sorry the CrossWave® Cordless Max didn’t meet your expectations on area rugs. It does work best on hard floors, but we’d love to help improve your experience. Feel free to reach out at support.bissell.com.
I would buy it again
This machine is great! Easy to use, clean & refill. So happy I purchased it.
Recommends this product
Customer review from BISSELL Homecare
Never buying again!
I am so angry once again. This is our third Crosswave and have not had it even a year and it is doing the exact same thing the other two have done. It stops sucking up and only spits water and dirt out. I have cleaned it thoroughly and yet it does not pick up only spits out! I would never recommend these cleaners to anyone. I will go use my swiffer power mop
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Thanks for sharing your feedback, Libra. We're really sorry to hear you're having repeated issues with your CrossWave. That’s definitely not how this product should perform. If the machine is spitting out water and debris, it could be related to a clog, a tank seal issue, or a problem with the brush roll. We’d like to take a closer look and help make this right. Please reach out to us at support.bissell.com so we can assist you directly.
Awes struck by quality job
Simply amazing product. I sincerely keep a CLEAN home, floors included. I THOUGHT they were clean! SHOCKED to see the reality, by what this product, showed me!
Recommends this product
Customer review from BISSELL Homecare
I like it.
Works great on my vinyl plank floors, but I wish the battery would last more than 30 minutes.
Recommends this product
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Ann. Thanks for your review! We're glad to hear the CrossWave® Cordless Max is working well on your vinyl floors. We appreciate your feedback on the battery life — it's helpful as we continue to improve our products. If you have any questions or need support, feel free to reach out at support.bissell.com.