Multiclean Allergen Lift-Off Pet, HEPA Sealed Allergen System
Product details
Web ID: 14587118Ratings & Reviews
115 customer images
Broke less then a year.
Bought this vacuum was amazed at the quality and how it handles my pets have. However I had it less then a year and it is spitting debris out. I attempted to clean it and check all the hoses for any blockages however nothing is wrong just excessive air coming out and nothing being picked up by the vacuum. I reached out for warranty help since there is a manufacturer warranty and got no assistance.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Nicole, we're sorry to hear about your experience with the MultiClean™ Allergen Lift-Off® Pet Vacuum Cleaner. It sounds frustrating, especially after being impressed with its performance. We’d like to help—please reach out to our team at support.bissell.com so we can look into your warranty and get this resolved. Thank you for bringing this to our attention.
Had high hopes, but what a disappointment
I have been so disappointed with this unit. Bought this on sale at a big box store after researching all makes and models. My issues are poor suction, it seems weak. When using the wand/hose unit constantly falls over. The wand/hose is too short making it hard to reach a lot of areas. The crevice tool is short and movable brush has bristles that are too soft. Unit has a good headlight and noise level is fine. I love that Bissell partners with pet rescue, all of our dogs have been rescues. It's my husband and I, so not huge amounts of dirt, just average cleaning. I have used this vacuum maybe six/seven times. If I could return this I would. I so wanted to love it, just like my old Bissell, that I bought used in 2007, but that isn't going to happen. I so wanted to love this new vac
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Thanks for sharing your experience, Joanie—we’re sorry to hear this vacuum didn’t meet your expectations, especially after the great performance you had with your older BISSELL. It sounds like the suction and wand design aren’t working well for your space, and we’d love to help troubleshoot. Please reach out at support.bissell.com so we can look into this further and see what can be done to improve your experience.
DO NOT BUY THIS VACUUM
This is a terrible vacuum. It scratches my wood floors and falls over EVERYTIME I use the Lift-off feature. The cord and hose are both too short. Also, there are NO attachments available for it. Wish I had not bought this....
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi John – we’re sorry to hear your vacuum hasn’t lived up to expectations. Be sure you're using the hard floor setting and checking for debris under the wheels. For the Lift-Off tipping, try fully extending the hose to reduce tension. We do offer compatible accessories—you can find them here: bissell.com/parts/2852. If you need help, our team at support.bissell.com is happy to assist. Thanks for your feedback!
Not great but gets most jobs done.
I love the headlights and surprisingly the swivel head. I have very hard to vacuum carpet and this vac makes it easy to push through. I love that you can turn on/off rotating head. I love the fact the on off button is at the top on handle rather than step on at bottom of vac. About the only thing I don’t love is if you remove section to dust etc the suction barely picks up anything. Otherwise awesome vac.
I would not buy this again. The suction is horribl
I use this vacuum on my carpet, rugs and hardwood floors
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Terri – we’re sorry to hear the suction didn’t meet your expectations across your floors. That’s definitely not the performance we aim for. Our Consumer Care team would be happy to help troubleshoot at support.bissell.com.
Love my new vacuum
Much lighter, easier to maneuver than other brands I have used in the past! Picks up pet hair, and i love the light!
Recommends this product
Customer review from BISSELL Homecare
I'd rather pick up dirt with my hands.
This is by far the worst vacuum I've ever purchased in my life. I've had this vacuum for a little over a year now and have tried convincing myself it's sufficient. I find myself having to go over the same spots numerous times to in the end picking it up by hand and carrying around debris while I vacuum. The suction on this vacuum is terrible to say the least. I wasn't going to write a review thinking I was misusing the product, but reading other reviews with the same issue convinced me.
Customer review from BISSELL Homecare
Amazing
I could TELL the air got cleaner . Hands down the best vacuum cleaner I have EVER had . Love it
Recommends this product
Customer review from BISSELL Homecare