TurboClean Pet XL Upright Carpet Cleaner
Product details
Web ID: 19718224Purchased by mistake
Item returned
Would buy again and will strongly recommend
This is the first product review I have ever written because no other cleaning products have impressed me as much as this one. I have 4 kids and 2 dogs, one of which has a problem holding her bladder. I have tried numerous other cleaners and this one stole the show! It is an amazing product and to think I’m helping pets by using it makes it that much better! Thank you Bissell for saving my rugs, carpets, and our 4 legged friends!
Recommends this product
Customer review from BISSELL Homecare
Suddenly leaks tons of dirty water
I bought this about a month ago. It does a great job of getting stains out of carpet however, at any random moment, the dirty water tank leaks out all over the place. I was mindful that this could happen if it got too full and I was watching and it was about half full, after the first time I was burned, and the machine just blew its load all over my carpet. I don’t trust it. This is awful.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
We’re sorry to hear about the leaking issue, Lish—that’s definitely not what we want to happen during cleaning. If the dirty water tank isn’t seated properly or the rubber gasket isn’t aligned, it can sometimes cause unexpected leaks. Try removing and reseating the tank to ensure everything is secure. If the problem continues, please reach out at support.bissell.com and we’ll help get your machine working reliably again.
I wouldn't buy it again
Y'all are charging too much for this! Cheap plastic product. I can feel water coming out behind the machine as the beater is trying to suck up the water. Totally a rip off.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi MJ. Thanks for your feedback—we’re sorry to hear the TurboClean™ Pet XL didn’t meet your expectations. That’s not the experience we want for our customers, and we understand your frustration with the water leakage and build quality. It sounds like there may be an issue with the clean or dirty water tank seal, or possibly the suction path. We’d love the chance to troubleshoot this with you and see how we can help. Please reach out to our team at support.bissell.com—we’re here to make things right.
never
Two clean water tanks have leaked and I can't get replacement parts.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Denise. We’re sorry to hear about the leaking clean water tanks—that’s definitely not the experience we want for you. It’s frustrating when replacement parts aren’t easy to find, and we’d love to help. Please reach out to our team at support.bissell.com, and we’ll do our best to get you the parts you need or find a solution that works for you. Thanks for bringing this to our attention—we appreciate your feedback.
Worst product
I wouldn’t even give this item one star. I just took it out of the box, installed as per the instructions and added the water and solution provided. It didn’t seem to clean much, left for about a 1/2 hr and came back and both the dirty container and water with solution container were empty! Leaked all over the floor, creating mor of a mess
Customer review from BISSELL Homecare
Response from BISSELL Homecare
We’re really sorry to hear about the leaking and poor cleaning performance—that’s not what we expect from the TurboClean™. It sounds like there may be an issue with the tank seals or how the tanks were seated. Please reach out at support.bissell.com so we can help troubleshoot and make this right.
Powerful and easy to use
Recommends this product
Affordable
It cleaned dog urine out of 3 rugs. I am very pleased with the results.
Recommends this product
Customer review from BISSELL Homecare