12-Cup Programmable Coffeemaker
Product details
Web ID: 6716613355 reviews
Love this machine, except...
I have been buying this model for years. My only complaint is the spring in bottom of brew basket breaks easily. You should include either extra spring and washers in box or sell the brew baskets everywhere the pot is sold. Generic replacement springs are hard to put in and not as good as original, break even faster
Recommends this product
Customer review from blackanddeckerappliances.com
Yet another great appliance!
I've had this coffeemaker for several years, and have been very happy with it. I've been a Black & Decker girl for as long as I can remember, and have several different appliances/other B&D items - and it is the first manufacturer I look for when purchasing these items. It sadly seems so unusual that there are still companies who actually provide great quality appliances and truly seem to care about the customers...something that doesn't happen much any more :(. Thank you for the effort!
Recommends this product
Customer review from blackanddeckerappliances.com
Blac no it
My coffee pot is a good one . It co makes good coffee can add 2 full scoops of coffee and it is very good. I also have a black and decker under cabinet can opener. I got it in 1987 it is still working very good. Starting to have a few problems. But I will get another one like it.
Customer review from blackanddeckerappliances.com
Lots of coffee grinds
I purchased this coffee pot less than a month ago and although I enjoy how fast it can brew a pot of coffee, the coffee grinds that are in my cup each morning is not worth the hassle. I have the purchased the correct size paper filters, and yet still have this issue. Not sure why this particular pot has this issue but I would not recommend it.
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I’m sorry to hear of the difficulties you're having with your coffee maker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Short Life
Died in 6 months. You can hear a click, but never heats water.
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I’m sorry to hear of the experience you've had with your coffee maker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Crap
It's cheap for a reason. Had it for less than a year, 5 usages per week, and the heating element burnt out.
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I’m sorry to hear of the experience you're having with your coffee maker. The issue you describe in your question may be warranty related. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Happy with it
I bought it, I tried it. Works great. I will recommend it to my family to try.
Recommends this product
Customer review from blackanddeckerappliances.com
More Coffee!
Expecting a large crowd for a big family reunion. I knew that one coffee maker would not be enough. Purchased the Black & Decker 12 cup coffee maker. Perfect solution.
Customer review from blackanddeckerappliances.com