HLVA320JS10 Cordless Hand Vacuum
Product details
Web ID: 5237317Dustbuster all around
I have been trying to find how I can purchase the flap that filters the dirt in the Dustbuster. It came of when I emptied the container. I looked in the website and the part is no where to be found. This is very discouraging as it is needed to filter the dirt. Please contact me so I may found where to get it. The part is also very flimsy as I have had to reattach it, but this last time was to no avail and the part is gone.
Recommends this product
Customer review from blackanddecker.com
Dust bowl flap not secured
Worked great, but the inner flap that keeps in the dirt collected popped off while shaking the dust bowl. Now it is lost, and I cannot find the replacement part.
Customer review from blackanddecker.com
Response from blackanddecker.com
Hello Denise00, I appreciate your feedback on the dustbuster® AdvancedClean™ Cordless Hand Vacuum & Scented Filter HLVA320JS10 and I'm sorry to hear that you have issues with the bowl. Your satisfaction is our top priority. Someone from our customer service team will be in contact with you via the email address you provided to assist you. Thank you, Andy Social Media Team
Weak battery! Holds charge for less than a minute
I got this for a Christmas gift and I just started using it. It doesn’t hold a charge at all. I left it in the charger for an hour and it didn’t even last 1 minute. No exaggeration. Of course I do not have a receipt, I want to return it though if someone could help me out I’d appreciate it.
Customer review from blackanddecker.com
Response from blackanddecker.com
Hello. We appreciate your feedback on the HLVA320JS10. We are sorry to hear that you are having an issue. You satisfaction is our top priority. We have reached out to you via email at the address you have provided and have assisted you with this issue. Thank you Mitzy, BLACK+DECKER.
The fact that I need to continually hold down the start button is annoying and makes it difficult to finish the task at hand..
Customer review from blackanddecker.com
Response from blackanddecker.com
Hi, we are sorry for any inconvenience. This model shows it having a on and off switch. We will reach out to you via the email provided to verify this model and make sure it's working as it should.
Not Recommending This Vacuum
I would not recommend this unit at all. It is small, but very loud and it has blast of air coming from the back end of it via two vents on its back side. It reminds me of a shop vac when its running. When cleaning the litterbox, litter is flying around because of this blast of air. When cleaning hair from the floor, hair is flying around.
Customer review from blackanddecker.com
Response from blackanddecker.com
Hello One M. Thank you for your feedback regarding HLVA320JS10. I am sorry to hear you are unhappy with this product. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket #7107485 so all information is easily available for the agent to assist you further.
battery does not hold charge
I bought this product a few year ago and I really like it, but now it is not hold the charge for more that 1 minute :-(
Customer review from blackanddecker.com
Response from blackanddecker.com
Hello. I appreciate your feedback on the Vacuum and I'm sorry to hear about the issue. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket (#6997287) so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution. Thanks, Maria BLACK+DECKER
Love it !
This hand vac picks up so much dirt, I’m amazed every time I use it. It is super easy to empty the canister and clean out the filter and the battery last for a decent amount of time. I love it.
Recommends this product
Customer review from blackanddecker.com
Great vacuum
I bought this vacuum to replace my older Black and Decker handheld and I love it, it's lithium powered.
Recommends this product
Customer review from blackanddecker.com