BM3850 Electric Sewing Machine
Product details
Web ID: 17299639Ratings & Reviews
1 customer image
Not so great...
My grandmother brought me this machine, she won it in a Chinese auction, i'm a beginner and its terrible- i cant control the speed at all!! as a beginner i would do the stitches slower, but it is not possible. another problem i have with it is that the bottom bobbin gets stuck very easily and i have to cut of a lot of thread every time that happens. it is very bad when trying to fix something for someone else.... other then that the machine has great features, specially the easy threading system!!!
Customer review from brother-usa.com
Response from brother-usa.com
Thanks for taking the time to review your experience with the Brother SM2700. We appreciate your feedback. I’m sorry to hear that you are having bottom bobbin and speed issues with the Brother SM2700. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:\n\nAnswer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_sm2700eus&faqid=faqh00100020_001 \n\nAnswer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_sm2700eus&faqid=faqh00000580_002 \n\nAnswer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_sm2700eus&faqid=faqh00000477_005 \n\nAnswer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_sm2700eus&faqid=faqh00101099_002 \n\nAnswer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_sm2700eus&faqid=faqh00100024_001 \n\nIf you still have difficulties, please contact Brother Customer Service at:\n\nhttps://www.brother-usa.com/support/SM2700\n
A solid machine; perfect for beginners!
I got the SM2700 as a starter machine as I didn't know if I was going to enjoy sewing enough to invest in a "better" machine. Well, 5 years later and this thing is still solid and performs like a beast. It was so easy to learn how to use, and threading is simple! Once I knew I was hooked on sewing, thanks to how fun this machine made the learning process, I invested in a Brother Serger. I love how the Brother brand accessories are universal across the family of machines. Yet another reason I love this machine! I have had zero issues with my projects or this machine. I highly recommend it, especially if you're a newbie.... and highly recommend the Brother brand.
Customer review from brother-usa.com
Could be better
It’s a decent machine but it doesn’t have the ability to sew properly unfortunately. The tension is great but it bird nests constantly and is so annoying. Not all that impressed.
Customer review from brother-usa.com
I love my new machine!
I love my new sewing machine! (I had an older model Brother) Altho I may never use some features, like a buttonhole, (only simple alterations) I am very glad I have this new one. The bobbin drop is great too. So far, I am enjoying this very much, and have made a couple eyeglass cases with foam, and it worked great.
Customer review from brother-usa.com
Tricky for me
Seems simple but can't get it to sew pants. Gave up n did it by hand.
Customer review from brother-usa.com
Response from brother-usa.com
We are sorry to hear that the machine is not working properly. The link below should help when the machine is not sewing or producing stitches: https://help.brother-usa.com/app/answers/detail/a_id/65149 If you are still experiencing the same issue, please contact Brother Customer Service at: https://www.brother-usa.com/support
Solid purchase
I bought this as a beginner machine and have completed several projects with it. I wish the foot pedal chord was longer, and had more control, but overall it is a solid machine with low maintenance.
Recommends this product
Customer review from brother-usa.com
Terrible Purchase
When this product arrived, it was securely packaged as one should expect. However, in the first use the problems became abundantly clear. It sewed at a rate that was uncontrollably fast, which also made the machine shake so hard it would move around the table. Even if I had been able to lower the sewing speed so as the make it reasonable, both the upper and lower tensions were incredibly off, so as to make sewing properly impossible. It seemed that both were simultaneously absurdly loose and incredibly tight. No amount of adjustment of either made any difference for more than a few stitches. I have spent weeks troubleshooting the machine and finally took it in for (extremely expensive repairs), that came to the conclusion that it was damaged before I received it. While externally it is a very pretty machine, it is absolutely not worth any of the time or money or hassle and I sincerely wish I had bought a different brand.
Customer review from brother-usa.com