QuietComfort Ultra Earbuds Gen 2 Black

Shipped and sold by Adorama
4.5 (281)
$299.00
Color:Black
Offers & perks
50/mo.* suggested payments for 6-months totaling $299.00 with Macy's Card.

Product details

Web ID: 24626960
Make every song unforgettable with QuietComfort Ultra Earbuds 2nd Gen, delivering premium, personalized audio and the most advanced in-ear noise cancellation from Bose. CustomTune technology adapts sound and ANC to your unique ear shape for deeper immersion and richer detail. Switch between Quiet, Aware, and Immersion Modes with spatial audio that brings music and movies to life. Enjoy a secure, comfortable fit with nine tip and band combinations, crystal-clear calls with AI noise filtering, up to 6 hours of playtime plus 24 with the case, wireless charging, and seamless Bluetooth multipoint connectivity for effortless listening all day.
  • Product Features

    • Industry-leading noise cancellation with ActiveSense, Quiet, and Aware Modes
    • CustomTune tech with premium, personalized sound and spatial audio
    • Up to 6 hours playtime (24 with case), plus wireless and fast charging
    • Clear calls with noise filtering and enhanced voice pickup
    • This product has a manufacturer 1 year limited parts warranty
    • NOTE: This product contains a lithium battery and will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight Shipping
    • Imported
    • Request warranty information
  • Product Dimensions

    • W x D x H
    • 0.38
  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
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    • For complete details, see our Shipping and Returns policies.
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Ratings & Reviews

Here's what customers think
  • The earbuds offer exceptional sound quality and industry-leading noise cancellation, effectively blocking out external sounds and providing an immersive listening experience.
  • The included fit kit allows users to find the right size and fit, with many customers reporting the earbuds staying securely in place.
  • The companion app provides useful customization options, including an equalizer.
  • While some minor drawbacks have been noted, such as occasional Bluetooth connection issues and shorter-than-expected battery life, the overall feedback is overwhelmingly positive, making these earbuds a top choice for many customers.
AI-generated summary from 281 customers reviews.

4.5/5

281 star ratings & reviews

Write a Review
73.0% of reviews have 5 stars
205
14.9% of reviews have 4 stars
42
6.0% of reviews have 3 stars
17
2.5% of reviews have 2 stars
7
3.6% of reviews have 1 star
10

53 customer images

281 reviews
Rich the driver
13 days ago

Great update from the first gen.

I got these about three weeks ago and it was extremely happy with them. They comfort fit into the air is good and the sound quality is excellent, I can personally hear a difference between the first GEN and second GEN noise cancelling. .

Customer review from bose.com

Kyber Crystals
15 days ago

Great sound and ANC

Have owned these for a month now. Other than occasional Bluetooth issues these buds are really good. Sound is airy and light but with enough energy from that extra sub bass so that music gets its life. That sub bass doesn't interfere with the mids or highs. Though I wish if the highs were a bit softer like in their headphones (QC ultra gen 1). ANC is very strong. It's hard for me to believe that ANC can cancel this much of noise around me. It even masks people very strongly. Comfort, no issues there. Very comfortable. Though the left earbud tries to slip out when am running. Included eartips and wings help but I still can't get a perfect fit just for my left ear. Would I recommend them? Yes!! Get them. Mic is amazing, I can take teams or normal call almost in any situation and not worry about my voice being picked up cleanly. Absolutely love these buds. Just another wish is that their battery life which is 6hrs a bit less. I would prefer 7 or 8 but it's okay. Thanks Bose! Good job

Customer review from bose.com

Syl
15 days ago

Nice color

The earbuds are great. Fit is good. I still think companies need to tweak the earbuds with attachments for a better fit. Nice sound, color.

Customer review from bose.com

Baboune101
18 days ago

Wow I love it

The sound it's the best, better then I dream buy it

Customer review from bose.com

Roddey
19 days ago

Great, WHEN they work

They are comfortable. WHEN they work, they sound fantastic. Repeated issues with bluetooth connections between different devices. Frequent issues with the earbuds syncing with each other. Bose

Customer review from bose.com

Response from bose.com

Customer Support20 days ago

Hello Roddey, thank you for sharing your feedback. We’re glad to hear that you find the fit comfortable and the sound fantastic, though we’re sorry to learn you’re experiencing issues with your Bose QuietComfort Ultra Earbuds (2nd Gen). These earbuds are designed to deliver premium audio, world‑class noise cancellation, and an exceptional listening experience tailored to your ears. The connection issue you’re facing may be related to multiple Bluetooth devices already paired with your earbuds while their Bluetooth remains turned on. To help resolve this, please follow the steps in this guide: https://bose.life/4aLYpr7 It provides instructions on how to reconnect your devices and should assist in addressing the problem. If you continue to experience issues, we’re here to help. Please don’t hesitate to reach out to our customer support team through this link: https://bose.life/3MxjQE1 We hope this helps you get back on track and resolves the issue with your earbuds, so you can continue enjoying them to the fullest. Sophie – Customer Support

Rose
21 days ago

Impressive sound, poor durability

I bought two pairs the quiet comfort the first generation my first pair have a problem with the right Air Bud basically the sound came out way lower than the right one so Bose send me a second pair to replace the one I got because they were still on the warranty. I received my second pair and the same problem occur with the same earbuds, the right one. this time both didn't propose to replace the product but instead " strongly suggest" did I purchase new generation the same earbuds. although the sound the constellation technology is very impressive, the fact that I had the same problem twice affect the trust I have on probability of this product, especially for the price they caught. sadly the safest way to have the quality sound experience with durability is by far with the headphone.

Customer review from bose.com

Response from bose.com

Customer Support21 days ago

Hi Rose, thank you for sharing your experience with the QuietComfort first generation earbuds. We appreciate your feedback and will make sure it is shared with our product team. While the sound quality and noise cancellation technology are impressive, durability is equally important. We’re sorry to hear that you encountered the same issue with the right earbud on both pairs. To help you, we can provide guidance on how to resolve this issue. Here’s a helpful link you can use: https://bose.life/4kPkn0L Jelyn - Customer Support

pb
21 days ago

Connectivity and charging issues.

Frequent connectivity and charging issues after a couple of months.

Customer review from bose.com

Response from bose.com

Customer Support22 days ago

Hi Pb, thank you for sharing your feedback. We're truly sorry to hear that you’ve experienced connectivity and charging issues with your QuietComfort Ultra Earbuds (2nd Gen). That’s certainly not the experience we want for you. To help get your earbuds back to optimal performance, please try the steps in these quick guides: Connectivity Troubleshooting: https://bose.life/4tPq9DE Charging Troubleshooting: https://bose.life/4cEYQpt Daisy - Customer Support

Non1ckname
22 days ago

Worth it, if you have $$

Loved these for 2+ years, too bad the glue doesnt hold up.

Customer review from bose.com