Premium Product Everyday Price
Versatile Premium for the Kitchen that will make everything easier, faster and tastier at unbeatable price. I’ve used them all now for merengue, guacamole, pasta sauce, salad, mousse… I’m impressed
Recommends this product
Best small appliance for your kitchen
I upgraded to this model and it is much better. The attachment for making mashed potatoes is a miracle. I did 2.5 pounds of potatoes in a very short time span. Ginger and garlic are chopped to perfection. Herbs are chopped as long as they are dry. I did mint and cilantro with no problems. I just have no negative experience with this model. I gave them as presents a year ago and my relatives use it all the time. The two main pieces fir in my silverware drawer, which I really like.
Recommends this product
Quality
I love this product, especially the whisk, the potato masher and the fact each attachment comes off and it washable
Quality of product
Price and product quality is very good
Recommends this product
Fell apart
I tried this hand blender the first time on Christmas day. I wanted to use the potato masher. Put it together, hit the button and it fell apart. Not happy. According to the tiny instruction pamphlet it should click in place when putting the accessory on the blending shift. I can not get it to click in place.
Customer review from Braun
Response from Braun
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-877-977-3578 .
Stopped working after 2 months
The device stopped working after two months. Braun's support team seems useless. Wasted time and money. I don't recommend it!
Response from Macy's
Dear Tetiana,
Thank you for sharing your experience with the Braun MultiQuick 5 Vario 400‑Watt Immersion Hand Blender. We’re very sorry to hear that your unit stopped working after only two months — we completely understand how frustrating and disappointing that can be, especially when you expected long‑lasting performance from your blender.
Please note that this product includes a 3‑year industry‑leading warranty from the date of purchase when bought from an authorized retailer such as Macy’s. This warranty provides peace of mind and full access to our North America–based customer support team, who are here to help you every step of the way.
We would appreciate the opportunity to assist you directly. We can help you perform quick troubleshooting to confirm what happened and, if needed, proceed with a warranty replacement.
To receive dedicated support, please feel free to chat with a Live Expert at: https://www.braunhousehold.com/en-us/contact-us
We’re here to help ensure you receive the proper solution and get back to enjoying your MultiQuick blender.
Kind regards,
Braun Customer Care