MultiServe Plus 10-Cup Pod-Free Drip Coffee Maker, KF9370SI

4.7 (60)
$269.95

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Product details

Web ID: 18774362
From single-serve to a 10-cup carafe and everything in between, the Braun MultiServe Plus easily adapts. Its versatile options include brew strengths from cold to bold plus an adjustable keep-warm time. It's fast, too, brewing a full carafe in as little as eight minutes. Model KF9370SI

  • Product Features

    • Approx. dimensions: 7.1"L x 13"W x 15"H; approx. weight: 10 lbs.
    • MultiServe Dial System also makes it easy to brew as much or as little as you need, ranging from a pod-free single cup to full carafe delivered in as little as eight minutes without sacrificing taste
    • ExactBrew System delivers consistent, optimal brewing with every cup, automatically calculating the precise water flow, temperature and speed
    • BrewChoice Plus lets you customize your coffee to your liking, from gold to bold - even over iced or cold brew
    • Separate dispenser for hot water
    • Long, narrow shape of the 10-cup carafe traps moisture, preventing a bitter coffee taste from developing
    • Programmable option to keep your coffee warm from 15 minutes to 4 hours
    • Manufacturer's 3-year warranty
    • 45% aluminum, 20% plastic, 15% glass, 10% electrical, 10% stainless steel
    • Dishwasher safe accessories
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item may not be shipped to Armed Forces Americas, U.S. Virgin Islands, Puerto Rico, Hawaii, Guam, Federated States of Micronesia, Armed Forces Pacific, American Samoa, Marshall Islands, Palau, Armed Forces Europe, Northern Mariana, Alaska
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • Returns must be within 30 days of purchase in the original packaging and in saleable condition.
    • For complete details, see our Shipping and Returns policies.
  • Have questions?
    Call one of our style experts, we're here to help.
    1-800-BUY-MACY

More about the product

Ratings & Reviews

Here's what customers think
  • The coffee maker offers a wide range of brewing options, including single cups, travel mugs, and full carafes, with customizable strength and temperature settings.
  • Users praise its versatility, including cold brew and over-ice capabilities.
  • The machine's design is considered sleek and modern, and the reusable filter is seen as an environmentally-friendly feature.
  • However, some customers have reported issues with durability, and a few noted inconsistent coffee quality on certain settings.
AI-generated summary from 56 customers reviews.
4.7/5

60 star ratings, 56 reviews

Write a Review
85.0% of reviews have 5 stars
51
6.7% of reviews have 4 stars
4
1.7% of reviews have 3 stars
1
1.7% of reviews have 2 stars
1
5.0% of reviews have 1 star
3

66 customer images

56 reviews
junk
2 months ago

Coffee measurement don't measure up. Instructions are hard to understand. Trying to register the coffee maker on line very difficult.

Customer review from Braun

Helen
3 months ago
from Blue Ridge, GA

Great coffee pot - recommend

Love all the features. Had to test several settings to get the cups to the OZ for single, half and full. But love all the levels and the hot water dispenser. Only item to be aware of, have to take the coffee filter out before using just the water. No separate water dispenser. But has all the great features. I do not use the filter, tried it but coffee did not come out the same taste. But that is just me so I use the filter. Can fill the water dispenser, and then the settings disperses the right amount of water based on the setting. Just remember to set the OZ you want. Best coffee pot I bought, worth the money especially with my rewards.

Helpful?
Jalta
4 months ago
from San Diego

Success!

Just what we were looking for. Coffee is hotter and we can use a cup (different sizes) or the carafe unlike our old coffee maker. Seems well made and worth the cost.

Recommends this product

Helpful?
Amo el cafe
5 months ago

Braun more reliable products, constant H2O issue!!

I am so disappointed. I bought these coffee maker a few months ago and while it worked beautifully, it is now broken and with no support in sight. Braun support, through a third party, began the troubleshooting ticket three to 4 weeks ago. I have supplied evidence that the H2O error simply won't go away. I have done all resets, basket you name it, the machine simply boils water uninterrupted and then the water (H2o) error returns. It had become a 20 minute daily routine and it simply will not stop given me the error in spite of my attempts to follow every article and piece of information found in the item's literature. I have given up on this coffee maker and bought a french press while we sort this out. I mean, the coffee maker lasted 5 months!!!!!!!!!!!!!!

Customer review from Braun

Response from Braun

Braun Customer Care4 months ago

We sincerely apologize for the frustration you've experienced with your coffee maker. It's disheartening to hear that despite your efforts and the support process, you're still facing the H2O error. We understand how important a reliable coffee maker is in your daily routine. We appreciate your patience in working through the troubleshooting steps, and we will take your feedback seriously to improve our support and product quality. If there’s anything more we can do to assist you or expedite the process, please let us know at https://www.braunhousehold.com/en-us/contact-us. Thank you for your understanding, and we hope to resolve this soon.

SusieQ62
10 months ago

Great brewing options.

Makes perfect coffee with gold selection. Love that you don't have to use pods for single server. Love that I can make half pot of coffee.

Customer review from Braun

AlexandraButron
11 months ago

E 21 error impossible to fix

after less than 2 years of use the screen shows E21 and does not work so Frustrating . I used to love Braun products but this coffee maker has something wrong.

Customer review from Braun

Response from Braun

Delonghi10 months ago

Hello, We apologize for the frustration you're experiencing with your coffee maker. We understand how disappointing it can be when a product doesn’t perform as expected, especially after less than two years of use. The "E21" error typically indicates a specific issue that can often be resolved through troubleshooting. Please contact our customer support team at 1-888-977-3578, Monday through Friday between 9 a.m. and 8 p.m., and they will assist you in diagnosing the problem and finding the best solution. We truly appreciate your patience and look forward to helping you resolve this issue as quickly as possible. Thank you for being a valued customer

Zach
12 months ago

Great product

I love this coffee machine!! Great taste from small batch to full carafe! And live that I can set it to keep warm as long as you need to and can add or take away time if needed to! Definitely gonna stick with braun products!

Recommends this product

Customer review from Braun

scott11111111
12 months ago

Better off with a Mr Coffee

I hate that the drip stop turns the coffee pot off. I have to wait for the entire pot to brew before I can get a cup.

Customer review from Braun

Response from Braun

Delonghi12 months ago

Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.